Alex Kahanap

I am a Singaporean that has a deep passion about coffee and latte art. I share the skills and knowledge gained from my experiences through training and conversation to other people. I believe that coffee makes or breaks someone’s day and have a deeper respect and understanding for this craft and trade. I am experienced in Food and Beverage Industry mainly focusing in Café operations.

Team Leader at Little Farms Pte. Ltd. (Present)

• Oversee daily bar operation to ensure smooth and efficient service.
• Prepare and serve cocktails, wine, beer, coffee and specialty drinks while maintaining quality and consistency.
• Maintain a clean, organized and full stock bar.
• Supervise barbacks ensuring high service standards.
• Monitor stock levels such as liquor, ingredients and bar supplies orders.
• Maintain accurate records on inventory purchases and usage.
• Make drink recommendations based on customer preferences.
• Maintain bar hygiene and cleanliness.
• Address guest concerns or complaints professionally and efficiently.
• Manage stock take.
• Ability to work on the floor in a fast paced environment.

Team Leader at Baker & Cook Pte. Ltd. (2023-09 – 2024-11)

• Prepared and served a variety of coffee, tea and smoothie beverages.
• Maintain clean and organized workspace
• Provided exceptional customer service.
• Managed cash register, transaction and end of the day sales report.
• Monitored and managed food and beverage inventory and orders to ensure adequate supplies and quality of products.

Supervisor at Paul Singapore PTE LTD (2019-10 – 2023-08)

• Manage daily operation and administration including inventory and ordering.
• Deliver exceptional customer service by performing with a customer comes first attitude.
• Works behind a modern coffee bar in a busy café preparing and serving well-crafted beverages.
• Direct and supervise floor staff on a day to day basis
• Serve food and beverages to customers.

BARISTA at Emirates Leisure Retail Pte. Ltd. (2019-01 – 2020-04)

• Relieves the Supervisor in charge on their duties.
• Maintained and replenished daily production such as sandwich, salad and smoothies.
• Conducted basic barista training to new members. Provides feedback to manager on performance.
• Performed opening, closing and graveyard duties.

SENIOR BARISTA at Coffeesmith Pte. Ltd. (2017-09 – 2018-12)

• Provides training to new members which includes barista basic and latte art training.
• Coordinated purchasing of all inventory required for daily business operation.
• Performed opening, closing and graveyard duties. Which includes handling of cash and balancing register.
• Prepared food items such as croissant sandwich, bingsu and waffles.

HEAD COFFEE SPECIALIST at F.O.H. Pte. Ltd. (2016-09 – 2017-03)

• Coffee and tea menu development.
• Created blended beverage concoctions that are espresso, tea, or milk-based drinks.
• Created alternative tea drinks such as Earl Grey Tea Latte and other non-caffeinated milk-based drinks for those who cannot take coffee.
• Researched, developed and executed our own Cold brew after a deeper understanding of the effects of water temperature to best extract the deep and rich flavor of the coffee without compromising taste and quality.
• Further enhanced the Cold Brew experience by finding the correct syrup to bring out the full flavor of the coffee being used.
• Researched and developed our own Pour Over Method.
• Conducted barista basic training for the store owners.
• Assisted in store set-up, to create a smooth workflow despite having limited workspace.

SUPERVISOR at Baker & Cook Pte. Ltd. (2015-05 – 2016-07)

• Leads team on shift, ensuring customer service is the primary focus of the team.
• Provides training to new team members which includes coffee training and latte art training.
• Established FIFO System in the store for perishable items which includes setting shelf life standard of cakes, pastries and other items received from the commissary.
• Established food storage guidelines for items in the back of house fridge.
• Established par-level and proper inventory system for goods and perishable goods of the store ensuring that we are only ordering what is needed.
• Created and constantly monitors wastage of the store to better understand customers’ needs and perform better ordering of items.
• Brainstorms and executes plans for the store to create efficiency in the store that focuses on the customer.

SUPERVISOR at Spinelli Coffee Pte. Ltd. (2014-04 – 2015-03)

• Leads team on shift, provides training new team members as well as new supervisors.
• Maintain inventory and ensured food quality, established guidelines for baked goods product lines.
• Managed daily operations of the café.
• Ensured all operations are consistent and precise in accordance with the café culture.
• Trained staff on quality of customer service, proper portioning of food, cashier skills and sanitation.

SHIFT SUPERVISOR at Starbucks Coffee Company Pte. Ltd. (2011-09 – 2014-04)

• Leads team on shift to promptly provide legendary customer service.
• Utilize and creates Labor Scheduling Tool for the store weekly.
• Trained new team members with positive reinforcement and encouraging coaching.
• Correctly calculated inventory and ordered appropriate supplies.
• Provides high quality beverages. Shares coffee knowledge with the team and customers

SERVICE CREW at McDonald’s Restaurants Pte. Ltd. (2008-01 – 2011-08)

• Prepared food items such as hamburgers as per the established standards.
• Adhered to the quality and work standards of the chain.
• Maintained the equipment, such as oven and grill, in proper condition.
• Maintain cleanliness in the workstations.
• Assisted the other staff members in taking orders.
• Analyzed customer complaints and feedback for constant improvements.