Service Delivery Ops Analyst
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Client is the world’s largest social media platform. (meta) . I handle internal product and to uphold data quality . Analyses and validate data to ensure compliance with company policy. Handling data requests upon validation.
Experience with using internal tools such as CRM, SRT and salesforce.
technical skills i acquire are computer skills,crm knowledge, basic python,excel knowledge,soldering . and the soft skills i develop from my working experience are,leadership ,communication skills, time management, problem solving, adaptability.
im in the backend support team of Accenture, we do adhoc projects for Meta which is our client, I was assigned as one of the team's POC and did a few small pilot projects for the improvement of internal workflows, working together with the SME's and team lead
Diploma of Electronics Engineering at Temasek Polytechnic
Higher Nitec Electronics at ITE College Central