Andy Liew

I am an IT Infrastructure and Cloud professional with over 20 years of experience in enterprise infrastructure, virtualization, and end-user computing. Throughout my career, I have specialized in designing, implementing, and managing large-scale Windows Server, Citrix, VMware, and hybrid cloud environments for multinational organizations.

My expertise includes infrastructure architecture, cloud migration, virtualization, disaster recovery, high availability, platform modernization, and IT operations. I have successfully led regional infrastructure teams, managed complex production environments, and delivered critical transformation projects involving hundreds of virtual servers and enterprise applications.

Key areas of expertise include:

Citrix Virtual Apps and Desktops architecture and engineering

Windows Server administration and Active Directory

VMware vSphere / ESXi, Hyper-V, and virtualization technologies

AWS and Microsoft Azure cloud platforms

Infrastructure migration and modernization

Disaster Recovery and Business Continuity planning

Infrastructure automation using PowerShell and Infrastructure as Code

Team leadership, stakeholder management, and vendor coordination In recent years, I have expanded my skills into cloud computing, AI services, and migration technologies, including Azure Migrate, AWS Migration Hub, AWS Application Migration Service (MGN), and Azure AI services. I am committed to continuous learning and keeping pace with emerging technologies.

I am passionate about solving complex technical challenges, improving operational efficiency, and leading infrastructure transformation initiatives that enhance reliability, scalability, and business value.

Currently, I am seeking senior leadership or solution architecture opportunities in infrastructure, cloud, platform engineering, or digital transformation where I can leverage my extensive enterprise experience while continuing to grow in cloud and AI technologies.

Senior Infrastructure / Platform Engineering Leader

20+ Years of Enterprise IT Infrastructure Experience A seasoned IT Infrastructure professional with over 20 years of experience in designing, implementing, and managing enterprise infrastructure across banking, financial services, telecommunications, and multinational organizations. Extensive expertise in infrastructure architecture, virtualization, cloud technologies, and end-user computing, combined with more than 10 years of leadership experience managing regional engineering and operations teams.

Key Responsibilities & Achievements

Infrastructure Architecture & Engineering

Designed and implemented enterprise-scale Windows Server, VMware, Hyper-V, and Citrix infrastructures.

Architected highly available, scalable, and resilient platforms supporting mission-critical business applications.

Led infrastructure modernization initiatives and technology roadmap planning.

Citrix Virtual Apps & Desktops

Designed and managed large Citrix Virtual Apps & Desktops environments supporting over 500+ Virtual Desktop Agents (VDAs) and 1,000+ published applications.

Led Citrix upgrades from legacy versions to 2203 LTSR and designed solutions aligned with 2507 LTSR architecture.

Successfully migrated and upgraded 400+ Citrix VDA servers with minimal business disruption.

Built new Citrix farms and executed data center migration and decommissioning projects.

Virtualization & Data Center

Managed VMware vSphere, ESXi, Hyper-V, and enterprise storage environments.

Planned and executed server consolidation, virtualization, and infrastructure refresh projects.

Delivered successful data center migration and disaster recovery initiatives with a 100% DR success rate.

Cloud & Hybrid Infrastructure

Worked with Microsoft Azure and AWS cloud platforms.

Experienced with Azure Migrate, AWS Migration Hub, AWS Application Migration Service (MGN), VMware HCX, and hybrid cloud solutions.

Supported cloud adoption, migration planning, and infrastructure modernization initiatives.

IT Operations & Service Management

Managed enterprise production environments ensuring high availability, performance, and SLA compliance.

Led incident management, root cause analysis, problem management, and operational improvements.

Implemented infrastructure monitoring, capacity planning, and performance optimization.

Leadership & Stakeholder Management

Led regional infrastructure engineering and operations teams across multiple countries.

Managed vendors, budgets, licensing, project delivery, and cross-functional technical teams.

Worked closely with business stakeholders, auditors, and senior management to align technology initiatives with business objectives.

Core Technologies

Operating Systems: Windows Server, Active Directory

Virtualization: Citrix Virtual Apps & Desktops, VMware vSphere/ESXi, Hyper-V

Cloud: Microsoft Azure, AWS

Infrastructure: Storage, Networking, Disaster Recovery, High Availability

Automation: PowerShell, Infrastructure as Code (Terraform, ARM/Bicep)

Monitoring: Grafana, ELK Stack

Migration: Azure Migrate, AWS MGN, AWS Migration Hub, VMware HCX

Industries

Banking & Financial Services

Telecommunications

Shared Services

Enterprise IT Infrastructure

Managed Services

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EDUCATIONAL BACKGROUND

Universiti Malaysia Sabah 2000-2005 -

Bachelor’s Degree in Computer Science with HONS

PROFESSIONAL CERTIFICATION

Microsoft Certificated Professional (MCSE) - - - - - - -

Managing & Maintaining a Windows Server 2003 Environment

Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure

Planning and Maintaining a Windows Server 2003 Network Infrastructure

Planning, Implementing, and Maintaining a Windows Server 2003 AD 2003 AD Infrastructure

Installing, Configuaring, and Administering Windows XP professional

Designin a Windows Server 2003 Active Directory and Networks Infrastructure

Microsoft Exchange Server 2007, Configuring

Microsoft Certified IT Professional (MCITP) Training -

Windows Server 2008 Active Directory, Configuring

Information Technology Infrastructure Library version 4 (ITIL v4)

UNIX / LINUX Administration (Red Hat Linux Server Ent 4) Training

VMware Certified Professional 5 - Data Center Virtualization (VCP5-DCV)

VMware Certified Associate – Data Center Virtualization (VCA-DCV)

VMware Certified Associate – Cloud (VCA-Cloud)

VMware Certified Associate – Workforce Mobility (VCA-WM)

Mastering Microsoft Copilot Studio Training

Citrix Virtual Apps and Desktop 7 Administration on Premises Training

AI-120 Develop AI Solution in Azure

AZ-104 Microsoft Azure Administrator

AWS Solution Architect Training