Former Engineer / Merchant Ops Officer
Send a job offer directly to this candidate
I am young yet experienced, with more than 12 years of full-time working experience. I have superb relationship building skills mainly due to my intuitiveness and the ability to hold conversations and acquaint with people in just few exchanges. This gives me an advantage in client-facing and cross-functional roles.
Perform Merchant Visits and dispatch Kris+ collaterals
Provide Operational Support to Merchants and troubleshooting App issues
Conduct training sessions for Merchants
Perform UAT on new product features & enhancements
Senior Technology & Quality Engineer
Manage SAC-SINGLAS Accredited Laboratory Operations
Monitor Product On-going Reliability Testing and Performance
Product Benchmark Planning & Testing
Electrical & Mechanical Testing on 9V & Cylindrical Batteries
Manage Ad-hoc Projects
2x Department Top Performer (Voted)
Team Lead for Operations Management
Part of a taskforce deployed to Thailand, helped solve an escalation in factory
Data Analysis using JMP and MS Excel
Capacity Planning and Equipment Usage Assignment
Electrical & Mechanical Testing on Hard Disk Drives
Reliability Testing using Environmental Chambers
Failure Analysis & Statistics Reporting
Bachelor of Engineering (Hons) in Electronics
Singapore University of Social Sciences