Ariani Mohd

I bring over 9 years of experience in managing operations and programmes within the education sector, where I've supported teams, handled day-to-day coordination, and worked closely with various stakeholders. I'm someone who values organisation, clear communication, and teamwork. I'm now seeking an office-based role where I can contribute in a more structured and sustainable environment.

Centre Manager - Self Help Groups Student Care Ltd - Singapore

(2019-07)

• Manage daily operations of a student care centre, ensuring smooth coordination of staff, programmes and administrative processes
• Supervise and mentor staff members, providing guidance on programme execution, classroom management and service standards
• Coordinate with school leadership, parents, headquarters and external vendors on operational matters and centre updates
• Plan manpower deployment, staff scheduling and centre logistics to support daily programmes and activities
• Oversee administrative documentation including student enrolment, withdrawals, attendance tracking and financial records
• Manage fee collection processes and follow up on outstanding payments when required
• Handle parent enquiries and feedback while maintaining professional stakeholder relationships
• Ensure compliance with organisational procedures, documentation standards and operational guidelines

Assistant Student Care Supervisor / Assistant Centre Manager - YMCA Singapore - Singapore

(2017-05 - 2019-05)

• Assisted in managing daily centre operations, including programme coordination and student supervision
• Prepared lesson plans and activity materials to support students' learning and development
• Maintained administrative records such as attendance, student progress and safety documentation
• Supported behaviour management and provided guidance to students when required
• Collaborated with team members to plan and execute programmes smoothly

Sales Associate - ZARA – Liat Tower - Singapore

(2015-01 - 2016-01)

• Delivered high-quality customer service in a fast-paced retail environment
• Maintained store presentation standards through effective merchandising and organisation
• Managed stockroom organisation and supported inventory replenishment
• Assisted customers with product enquiries and purchase decisions

Outdoor Facilitator - Mindpower Innovations (MOE Certified) - Singapore

(2011-01 - 2015-12)

• Facilitated outdoor learning programmes and experiential activities for students
• Conducted safety briefings and ensured participant welfare during activities
• Coordinated with teachers and team members to ensure smooth programme delivery
• Provided feedback and reports to management following programme sessions

WSQ Graduate Certification in Student Care - Student Care - Singapore Polytechnic (2016 - 2020)

O Levels - Tampines Secondary School (2016 - 2020)