Ashley Tee

Outgoing and proactive. Love travelling and sport game.

5 years experienced in customer relationship management and customer satisfaction, excellent good communication skills with internal and external stakeholder, well-managed in problem solving to achieve company KPI. Evaluate and manage sales data, report issues and provide solutions to customers when dealing with dispute.

Handle frontline service to provide first line of communication.

WORK EXPERIENCE

Realty International Associates Pte Ltd - Oct 2016 to Current

Position Title: Senior Admin Executive

With the following responsibilities: 

• Achieved company set target when responding in generating invoices and prepared credit notes for payment within stipulated timeframe, using Dynamics 365 Business Central System
• Able to meet each request timely when handling clients’ bank account payable and receivable in processing letter of instruction
• Maintained consistent communication in resolving issues, providing solutions and remind professional when dealing with dispute between client and company; regarding outstanding invoices, payments and adjustments of credit notes, discount, refund and service delivery.
• High integrity in processing the market data, complied and analysed monthly financial report for review for senior management
• Experience in communicating with internal and external stakeholders on banking and credit facilities inquiries.
• Forecast, plan and schedule delivery of document and gifts to banks and customers
• Handle company’s operation phone to provide first line of communication
• Evaluate and manage the sales data by different department for company quarterly sales and market thread report. 
• Purchased and maintained office inventories

Pactera Singapore Pte Ltd, Singapore - Apr 2015 – Aug 2015

Position Title: Internship – Project Admin

With the following responsibilities:

• Compiled system issues and prepared reports to both programmer and tester
• Maintained and monitor database
• Proactively communicate and address to stakeholders’ inquiries

Fertilizers Yik Long Sdn Bhd, Malaysia - June 2014 – Dec 2014

Position Title: Sales Promotor

With the following responsibilities: 

• Forecast and purchase of fertiliser for 100 hectares of land
• Manage the PO, DO and quotation to local dealers
• Work closely with shipping to assure all orders are fulfilled in timely
• Stock-take for daily sales and profit and kept managers informed about product shortages
• Successfully developed new filling and organizational practices
• On time in submitting reports to correspondence bank submission of yearly company taxes

EDUCATION

• Bachelor of Arts with Honours in Business and Marketing, (First Class), Coventry University – 2020
• Diploma in Business Application, Republic Polytechnic – 2016
• Sijil Pelajaran Malaysia (SPM), SMK Dato Abdul Raman Andak - 2013