System Analyst (ERP) at Mothercare (2024-03 – 2026-07)
- Partner with stakeholders to optimize processes and implement effective solutions to support business operations
- Collaborate with stakeholders/partners for implementation projects
- Provide support for ERP system users, find and apply solutions
- Assist in Financial Controller, Managers, and Process owners in creating reports and for management reports
- Manage financial segment tagging for accurate general ledger posting
- Create workflows, reports, and dashboards
- Manage integration reconciliation and identify root causes
- Manage system upgrades, enhancements, and release coordination
- Contribute to financial month-end closing and annual audit activity
ERP Consultant at Hand International (2022-10 – 2023-09)
- NetSuite ERP, procure to pay, order to cash, CRM, finance
- Cooperate in discussing business process and translation of business requirements into configuration, and prepare BRD documentation
- Collaborate in ERP implementation, and manage change requests
- Work with business users to design, configure, and create customization (workflow, reports, saved search, records, form, and custom field, record, segments, list configuration)
ERP project coordinator at Luzerne Pte Ltd (2020-01 – 2022-09)
- NetSuite Multi-currency, procure to pay, order to cash, CRM, Finance, and inventory management
- Gather and analyze user requirements as a point of contact for ERP
- Cooperate with NetSuite ERP implementation partner to discuss and design for system automation, for UAT, and script deployment
- Cooperate in project planning and project documentation
- Reports customization and analyst data of transactions
- Modify approval Workflow, create user documentation, and provide internal training
- Manage user roles and permissions
- Coordinate with the vendor for the integration of the HR system
System Analyst (ERP) at IGE Group of Companies (2018-01 – 2019-12)
- NetSuite OneWorld/Multi-currency/multi-subsidiary, procure to pay, order to cash, CRM, Finance, Manufacturing
- Provide support for system users, find and apply appropriate solutions
- Form customization, Report customization, PDF modification
- Analyst and upload master data, and transactions into the system
- Implement ERP system set up with team for new subsidiary
- Support financial month-end closing
Web Developer at ZeeKwat Technology Company Limited (2016-06 – 2017-12)
- Design post layout
- Post news content and maintain the website
