Assistant Training Manager @ Genpact Consulting
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Along with a team of trainers situated across 2 sites in APAC tagged under my care , we help to support and deliver Trust and Safety Training to our vendor content moderators.
In doing so, we help our client, a Social Media Conglomerate keep their users and platform safe.
(Training & Quality)
2020 - Present
Experienced, creative and motivated facilitator and training lead with design solutions for his clients and stakeholders.
Certified in WSQ Advanced Certificate in Training and Assessment (ACTA)
Over 10 year’s experience in :
2017 - 2019
Business Risk & Compliance Officer 2015 - 2016 [HSBC]
Academy Manager 2010-2015 [HSBC]
Contact Centre staff 2005-2010 [HSBC]
Singapore Polytechnic- Diploma in Mechatronics 1997-2021
PSB Academy - Diploma in Fintech 2022-2023
