Bee Hoon Teo
IT Quality Assurance, IT Process
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About
IT Professional with more than 7 years of experience in a shared services environment providing IT operation services to industries such as aerospace, security & transportation, defence and research & technology. Specialization includes business and process improvements and quality assurance.
Spearheaded a process improvement program in Thales Solutions Asia Pte Ltd to encourage active brainstorming of improvement initiative across the IT department. Collectively, the initiatives were implemented and achieved significant savings in time and resources.
Detailed-oriented with strong focus on achieving individual and organization’s goals. Constantly look for more efficient ways to improve processes and to contribute to the success of the organization.
Experience
- Keppel Enterprise Services Pte Ltd
Assistant Manager, IT Process & Quality Lead | JAN 2022 – MAY 2022
IS/IT Ops Excellence, Asia | JUN 2020 – JAN 2022
- Service Desk Engineer | DEC 2016 – JUN 2020
- NCS Pte Ltd
Specialist, Operations | JUL 2014 – JUL 2016
Education
- Bachelor of Science (Hons) In Computing, Computer Security| Staffordshire University, UK | 2013
- Diploma in Information & Communications Technology |Asia Pacific University College of Technology & Innovation (UCTI), Malaysia | 2011
- Foundation in Arts | University Tunku Abdul Rahman, Malaysia | 2010
