Ben Obaje

Strategy & Operations Analyst with 3+ years of enterprise systems experience and a 10+ year professional track record driving cross-functional initiatives from concept to execution. Proven ability to diagnose operational inefficiencies, translate complex stakeholder requirements into structured BRDs and functional specifications, and implement data-driven solutions that deliver measurable impact — including $100K+ in annual cost savings through scheduling automation. Experienced across Kronos/UKG, SAP, and Microsoft Dynamics 365.

Skilled in building executive Power BI dashboards, leading UAT lifecycles across distributed teams, and synthesising insights that inform strategic decisions. Creative industry background spanning events, brand activations, and cultural productions with partners including Facebook, Remy Martin, Spotify, Channel NewsAsia, and Marina Bay Sands. Async-delivery experienced.

Relocating

Madrid, Spain — Q3 2026.

Functional Analyst — Strategy, HRIS & Enterprise Operations at The Uniting Church in Australia Property Trust (Q) (2024-11 – Present)

Served as functional lead across 60+ early learning centres synthesising HR, payroll, and operations requirements into structured BRDs and functional specifications.

• Served as functional lead across 60+ early learning centres — synthesised HR, payroll, and operations requirements into structured BRDs and functional specifications that informed system configuration and rollout strategy.
• Designed scheduling automation optimising staff-to-children ratios, directly contributing to $100K+ in annual cost savings — identified the opportunity, modelled the solution, and led implementation.
• Built real-time Power BI dashboards enabling senior leadership to monitor labour costs and operational KPIs across the national network, improving decision-making speed and executive visibility.
• Facilitated full UAT lifecycle: authored test scripts, tracked defects through to resolution, and secured stakeholder sign-off prior to each production deployment across distributed teams.
• Identified and remediated data integrity and security vulnerabilities in approval workflows — strengthened access controls, governance, and audit trail compliance across the HRIS platform.

Functional Analyst — Operations & Workflow Automation at Maximo Limited (2023-01 – 2024-03)

Led requirements elicitation across warehouse, HR, and sales stakeholders and engineered automation solutions.

• Led requirements elicitation across warehouse, HR, and sales stakeholders — mapped current-state workflows and defined functional specifications for automation solutions aligned to strategic operational goals.
• Engineered an Excel VBA solution automating the full order fulfilment lifecycle, reducing manual effort by 60% through iterative UAT and cross-functional stakeholder validation.
• Delivered real-time dashboards consolidating HR and sales data, improving decision-making accuracy by 80% as validated post-deployment — enabling leadership to act on live operational intelligence.
• Validated all solutions through structured UAT cycles; iterated on requirements and configuration before each production release ensuring zero critical defects at go-live.

ICT Business Analyst Intern at DBS Bank (2022-07 – 2022-12)

Served as requirements liaison between stakeholders and development team for a custom HR operations application.

• Served as requirements liaison between stakeholders and development team for a custom HR operations application — translated business needs into functional specifications and user stories.
• Facilitated UAT sessions and stakeholder workshops; produced training materials and change management documentation supporting system adoption across the organisation.

PG Diploma in Business Administration, Management & Operations – Massey University (2022 – 2024)

Specialised Diploma in Artificial Intelligence (In Progress) – Ngee Ann Polytechnic (2024)

Diploma in Biomedical / Medical Engineering – Ngee Ann Polytechnic (2013 – 2015)