Bhupendra Chaudhari

Microsoft Dynamics 365 CE / CRM specialist with 10+ years building and architecting end-to-end solutions across Sales, Customer Service, and Power Platform, from hands-on development through solution design and delivery governance. Deep, hands-on development experience: plugins, custom workflows, Power Automate cloud flows, JavaScript, PCF controls, security models, forms, reports, and dashboards — built in C# and the .NET stack. Strong integration background using Web API, REST/OData, and SOAP, plus Azure services (Functions, Logic Apps, Service Bus, Web Jobs, Storage) and Dual-Write between D365 CE and Finance & Operations.

Works fluently in Agile/Scrum: leads grooming and estimation, breaks down technical tasks, runs technical demos, and mentors developers on standards and best practice.

Associate Director at Grant Thornton India (2025-04 – 2026-06)

• Owned architecture blueprints for D365 CE and Power Platform solutions, translating stakeholder requirements into secure, performant, feasible designs.
• Led and implemented Agentic AI use cases with Copilot Studio and Azure AI Foundry.
• Implemented Dual-Write integration between D365 CE and Finance & Operations for a leading energy company in India.

Manager at Deloitte India (2023-07 – 2025-04)

• Defined target-state architecture, data contracts, and workflow orchestration for D365 CE landscapes, and designed integration touchpoints with enterprise systems for seamless data flow and process automation.
• Delivered a strategically critical project within an accelerated 3-month window, enabling early value realization.
• Led requirement discovery, translated business needs into technical specifications and delivery plans, and conducted technical design reviews focused on performance and reliability.
• Co-authored presales responses and prospect demos; interviewed and onboarded technical talent.

Senior Consultant at EY India (2022-03 – 2023-07)

• Microsoft Dynamics 365 CRM Solution Architect and Technical Lead for enterprise initiatives; performed fit-gap analysis and established technical design standards.
• Led performance-focused design reviews, mentored developers, and collaborated with Microsoft product and delivery teams on scalable solutions.

Consultant at Deloitte USI (2021-07 – 2022-03)

• Performed technical design and performance reviews; acted as Deployment Manager coordinating releases with structured release notes and controls.
• Executed fit-gap analysis and supported proposal / RFP development.

Associate Consultant at PwC India (2018-10 – 2021-07)

• Led client-facing development across plugins (C#), Ribbon customizations, and custom actions; implemented SMS integrations.
• Configured service management (SLAs), business rules, Power Automate flows, and out-of-the-box workflows.
• Delivered SAP CRM integrations using the Dynamics 365 Web API and plugins; built Azure Functions / Logic Apps / Web Jobs for background processing.
• Developed SSRS reports (Quote and Invoice PDFs) and implemented Dual-Write between D365 CE and Finance & Operations.

Software Engineer at Cybage Software (2016-04 – 2018-10)

• Built custom entities, forms, views, validations, and JavaScript for rich client experiences; developed custom workflows, dialogs, and actions.
• Implemented Ribbon and sitemap customizations and enforced code quality with SonarQube and JSLint; executed solution deployments and bulk operations via console apps.

Post Graduate Diploma in Advanced Computing in Advanced Computing – CDAC-ACTS

B.E. in Computer Engineering – Mumbai University