Case Worker - Methodist Welfare Services - Sengkang West - Singapore
(2026-03)
- Provide casework and supportive counselling services to individuals and families facing psychosocial and financial challenges.
- Conduct risk and needs assessments through engagement with clients, caregivers, and multidisciplinary stakeholders.
- Apply assessment frameworks and case management tools such as BPSS and FAST to support intervention planning and service coordination.
- Advocate for vulnerable individuals and families by collaborating with community partners and relevant agencies to improve access to support and resources.
- Prepare case documentation, assessments, and social reports for internal and external stakeholders where required.
- Manage and monitor case progress through regular follow-ups, care planning, and coordination of services across agencies.
Executive (Case Worker) - Pertapis Centre for Women and Girls - Singapore
(2023-12 - 2025-11)
- Develop and implement individual care plan and goal setting for clients.
- Conduct needs assessments using the Child and Adolescent Needs & Strengths (CANS) and Youth Level of Service (YLS) to evaluate risk factors and strengths for case planning.
- Work with various stakeholders including MSF, parents / caregivers, Social Service Agencies and other professionals in implementing care plans and interventions.
- Manage casework and prepare detailed reports for case conferences, court hearings, referrals, and review committees, ensuring compliance with legal and organizational protocols.
- Facilitate individual and group interventions through counseling, behavior management strategies, and family engagement sessions to support residents' well-being and personal growth.
- Assist in crisis intervention and behavioral management, supporting the Residential Care Unit (RCU) team in handling residents' movements, de-escalating conflicts, and ensuring a safe environment.
Research Assistant - Ministry of Education - Singapore
(2023-08 - 2023-11)
- Summarising research articles, book chapters, web information into a literature review for the project
- Collating of survey responses and transcribing of interviews conducted with school personnel and students
- Coding and organizing discussion points from video interviews with students and school personnel for Qualitative analysis
- Analysis of data collected (e.g., using data analysis software like Microsoft Excel, SPSS) and data visualization
Research Assistant (Contract) - Ministry of Social and Family Development - Singapore
(2022-07 - 2023-07)
- Collaborated with researchers and professionals in the implementation of research projects. Conduct literature reviews and assist with the preparation of research reports and publications.
- Drafted questionnaire for data collection. Collaborated with main researchers and economists to develop successful questionnaires for the different waves. Shadowed fieldworker to assess the feasibility of the questionnaire
- Participated in research projects by scanning, reviewing, and synthesizing social sciences research literature and other topics of interest
- Assisted with data collection, including data entry and simple data coding.
- Assisted in the analysis and interpretation of research findings using statistical software, such as SPSS
- Assisted in documenting and compiling Research Ethics documents for ethics, Participant Information sheet and Letter of Invitation for clearance
- Provided administrative support and participated in organising events such as zoom seminar and team bonding activities
- Made infographics such as EDMs and PowerPoint slides for events
Sales Assistant - Bollore Logistics - Singapore
(2019-05 - 2019-07)
- Coordinated with internal departments, such as operations, finance, and customer service, to ensure the timely delivery of products and services to customers
- Created concerto codes for tracking or managing shipments. Maintained and updated customer records in the sales database, ensuring data accuracy and integrity
Temporary Staff (Sales Department) - Singapore Power Group - Singapore
(2018-09 - 2019-03)
- Assisted in tasks regarding billing - Adjustment and Refunds
- Tackled daily adjustment cases for electric bills
- Administrative duties such as daily checking of bills and data entry
Student Intern - SGS Testing & Control Service Singapore - Singapore
(2017-03 - 2017-09)
- Main duties include assisting in Quality Assurance procedures
- Calibration and maintenance of weighing balance, pH/conductivity meter
- Quality management of documents by archiving documents in a database and maintaining them in the archive room
- Reviewing records, logbooks, raw data, and documents for cGMP practices
