Digital Marketing Executive
ReferReach | May - Nov 2022
- Responsible for the completion of copy for all branding collateral as well as app optimizations and new features
- Content creation: Helped to achieve a higher engagement rate of 20% and a significant increase in followers on LinkedIn and Twitter
- Worked closely with the UX/UI and Development Team to plan and execute the development of product concepts, user testing, in-app copywriting, and more
- Responsible for the creation of newsletters: Drove 400 organic sign-ups in just 4 months
- Part of the team representing ReferReach as the Official Networking App at Coinfest Asia 2022, the first and biggest crypto festival in Asia
- Worked on an SEO project with the Marketing Lead to drive website traffic, achieving a 25% increase in website traffic
- Planned in-person and virtual networking events in the Web3 space
Marketing Copywriter
Halza | 2021 - 2022
- Responsible for the completion of copy for all branding collateral and social media channels
- Worked closely with the Graphic Designers on creative campaigns to ensure copy and visuals were consistent
- Google ads: Copywriting ad creatives and analyzing metrics
- Apple search ads: Research, execution, and analysis of metrics
- Website management: Create, proofread, and post web copy. Responsible for web content, including writing and posting articles
- Coordinated with App Developers based in Dubai and translators based in Spain to ensure the app content was up to date
- Handling all enquiries related to the website and social media
- Responsible for writing official press releases
- Responsible for the creation of newsletters Brainstorm, develop, and execute creative campaigns
- Assisted the Marketing Lead in contacting media-buying agencies
Marketing and Design Coordinator ibis Bencoolen, Singapore | 2018 - 2020
- Responsible for writing official press releases, including for Accor Hotels Group, upon the General Manager’s request
- Assisted with Accor Hotels’ CSR initiatives: Purple Parade, Accor from the Heart with Community Chest, Accor Planet 21 Day Event with WWF
- Assisted the Sales Department: Events, site inspections, and the creation of brochures and sales kits
- Main touch point for media partnerships and KOIs Led the following key projects: Singapore International
- Film Festival 2018 and 2019, ibis x Music Matters 2019 Content creation and supporting Accor’s marketing campaigns
- Handled guest enquiries and guest reviews Responsible for reviewing and reporting guest sentiments to the General Manager and Department Heads
- Photography, videography, and all other creative work
- Responsible for designing and producing corporate gifts
- Dinner and Dance Committee Lead 2018/2019
Social Media Coordinator
Mandarin Oriental, Singapore | 2016 - 2018
- Key person in supporting Mandarin Oriental Hotel Group’s digital marketing initiatives for the Singaporean market
- Content creation for all social media channels Handled guest enquiries, feedback on social media, and guest reviews on TripAdvisor, Booking.com, Agoda, Expedia, TrustYou Survey, and more
- Responsible for reviewing and reporting hotel growth, industry trends, and guest sentiments among luxury hotels in Singapore
- Managed content for the Mandarin Oriental, Singapore website, as well as third-party marketing sites
- Responsible for analyzing online reach, including all web-generated bookings and reporting data during weekly meetings to the General Managers and Department Heads
- Responsible for the creation of newsletters distributed to both a local and global database
- Arranged bookings for visiting journalists and media profiles for international media visits
- Coordinated press enquiries, photoshoots, and events