Career break at Career Hiatus (2024-08 – Present)
Career break focused on family commitments while pursuing continuous learning and technology upskilling.
- Completed training in Generative AI for Business Professionals to remain current with workplace technology developments.
Sales Admin cum Leasing Officer at Premium Leasing Pte Ltd (2022-02 – 2024-08)
- Processed Vehicle Sales Agreements and maintained accurate sales documentation for vehicle transactions.
- Updated customer and vehicle information using PCMS and Microsoft Excel databases.
- Coordinated with sales consultants, PDI personnel, finance teams, and external bankers to facilitate vehicle handovers.
- Maintained vehicle price lists and website updates.
- Monitored vehicle road tax status and managed renewal submissions.
- Administered purchasing, staff reimbursements, expense claims and petty cash records.
- Managed document scanning, filing, archiving and records retrieval.
- Support showroom compliance with operational and safety requirements.
Sales Admin Executive at Volkswagen Group Singapore (2021-06 – 2021-09)
- Executed daily sales administration activities supporting new and used vehicle operations.
- Processed purchase agreements and supporting transaction documentation.
- Prepared vehicle release letters before registration activities.
- Drafted settlement memos relating to trade-in vehicles.
- Maintained records through CROSS and Microsoft Excel systems.
- Coordinated with purchasers for appraisal documentation.
- Liaised with used car dealers regarding wholesale vehicle payments and invoicing.
- Managed filing and record keeping for transaction documents.
Customer Service Officer at Performance Motors Limited (2021-03 – 2021-06)
- Managed showroom reception and customer engagement activities.
- Coordinated communication between visitors, sales representatives, and internal departments.
- Registered customers for test drives and maintained visitor tracking records.
- Updated customer and showroom data in Salesforce and Microsoft Excel.
- Maintained showroom presentation standards and reception operations.
Customer Service Assistant at Volkswagen Group Singapore (2019-08 – 2020-11)
- Support day-to-day showroom operations and customer service activities.
- Performed report preparation, administrative support, and data entry.
- Handled incoming enquiries and directed calls appropriately.
- Managed sales collateral inventory and showroom documentation.
- Maintained filing and archiving systems for operational records.
Corporate Administrative Executive at Diners Club Singapore (2015-04 – 2019-02)
- Managed administrative support functions for corporate client accounts.
- Processed corporate applications and recurring billing payments through POS systems.
- Maintain customer and operational records using Microsoft Excel.
- Prepared reports for internal and external stakeholders.
- Administered purchasing activities, reimbursements, and invoice processing.
- Coordinated with IT, HR, Finance, and Membership/Credit departments.
- Performed document management, sorting, photocopying, and filing functions.
