Eunice Hew

CLINIC MANAGER / MEDICAL ASETHETIC CLINIC From 2010 to present

Highly efficient Operations Manager with years of experience in supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies as well as performing customer service activities, accounts receivable, billing and payroll duties

Summarize few key pointers: Under Work Operation:

• • Provide full spectrum of secretarial support to Director • In charge of all private and confidential materials of the organization and Director
• Assist the doctor in diagnosing patients' condition, proposing and explaining treatment plans and options to the patients • Schedule internal/external conference meetings and company events
• Arrange travel and accommodation for Director, including booking air tickets, hotels, and ground transportation • Responsible for day-to-day clinic operations
• Oversee the clinic's administration matters ensuring files and information are organised, cash and billings are properly maintained and reported
• Manage and maintain consumables and equipment including conducting regular inventory check and replenishing supplies • Assisted Director of company to expand company outlets from 1 outlet to the current 5 outlets. Under HR / Administrative Matters:-
• Handle employee medical, annual leaves and training records • Manage application, renewal and cancellation of all work passes • To maintain time management system, process payroll, IR8A,IR21
• To coordinate and arrange staff training
• To perform office administration tasks including procurement of office equipment and supplies, insurance, travel bookings.
• Handle full spectrum of payroll admin using Carbonate HR software • Coordinates with Finance Department on monthly treasury provision for payroll related activities
• Processes and verify statutory claims like NS leave and Government Paid Leave like Childcare leave and Maternity leave

SECONDARY SCHOOL LEVEL