Fayza Yacob

I'm a recent Polytechnic graduate (2025) with experience across technology, education, and customer service. I enjoy taking on new challenges, connecting with people, and picking up new skills along the way. While waiting to start university, I'm open to exploring different opportunities where I can gain experience, learn from others, and contribute meaningfully.

Sales Associate at TudungPeople Singapore (2024-01 – Present)

• Deliver personalised customer service by understanding individual preferences and boosting customer satisfaction.
• Operate the cashier efficiently during busy periods to ensure smooth and accurate transactions.
• Assist in inventory management, including restocking and stock checks, maintaining store readiness.

Substitute Teacher at EduSMART Learning Hub (2023-01 – 2024-12)

• Adapted quickly to various classrooms and grade levels, ensuring smooth lesson continuity and fostering a positive, engaging learning environment.
• Communicated effectively with students, parents, and staff to help them transition smoothly and promptly address any issues.

Sales Associate Cum Cashier at ZARA (2021-01 – 2023-12)

• Handled cashier duties with speed and accuracy during peak hours, maintaining excellent customer flow.
• Provided outstanding customer service and product recommendations, enhancing the shopping experience.

Diploma in Cybersecurity and Digital Forensics – Temasek Polytechnic (2022-01 – 2025-12)

Diploma in Islamic Studies – Cordova (2022-01 – 2025-12)

GCE O-Level Certificate – Loyang View Secondary School (2018-01 – 2021-12)