Transportation Service Provider - Sri Theyva Enterprise (Self Employed) - Singapore, Johor, Kuala Lumpur
(2025-05)
- Manage airport transfer services across Singapore, Johor and Kuala Lumpur.
- Coordinate daily transportation bookings and customer schedules efficiently.
- Maintain excellent customer service throughout every transportation journey.
- Plan travel routes minimizing delays and improving operational efficiency.
- Ensure vehicle cleanliness before every scheduled customer transfer.
- Monitor transportation schedules ensuring punctual service delivery.
- Handle customer enquiries professionally through effective communication.
Restaurant Manager - The American Club Singapore - Singapore
(2021-10 - 2025-04)
- Managed daily restaurant operations ensuring premium guest experiences.
- Supervised front and back-of-house restaurant operations efficiently.
- Led service teams maintaining exceptional hospitality standards consistently.
- Controlled operational costs through effective inventory management.
- Monitored food quality ensuring consistent dining excellence.
- Coordinated banquet functions and high-profile member events.
- Ensured compliance with Singapore food safety regulations.
Assistant Restaurant Manager - The American Club Singapore - Singapore
(2012-12 - 2021-09)
- Assisted restaurant operations ensuring smooth daily service delivery.
- Supervised restaurant employees achieving operational performance targets.
- Coordinated manpower scheduling maximizing workforce productivity.
- Managed customer feedback improving dining satisfaction consistently.
- Maintained inventory levels reducing unnecessary operational wastage.
- Ensured compliance with hygiene and safety procedures.
- Supported restaurant budgeting and cost control initiatives.
Supervisor - The American Club Singapore - Singapore
(2007-07 - 2012-11)
- Supervised daily restaurant floor operations efficiently.
- Guided service staff maintaining premium hospitality standards.
- Assigned daily duties improving operational workflow efficiency.
- Resolved guest concerns professionally and promptly.
- Conducted staff briefings before daily restaurant operations.
- Monitored service quality throughout operational hours.
- Assisted inventory monitoring reducing stock discrepancies.
Captain - The American Club Singapore - Singapore
(2006-07 - 2007-06)
- Coordinated restaurant sections ensuring smooth service operations.
- Assigned waiter stations maximizing operational efficiency.
- Assisted supervisors during peak dining periods.
- Monitored table service maintaining premium hospitality standards.
- Supported staff training improving service consistency.
- Handled customer requests professionally and efficiently.
- Ensured restaurant readiness before daily operations.
Senior Waiter - The American Club Singapore - Singapore
(2005-07 - 2006-06)
- Delivered exceptional food and beverage service daily.
- Assisted junior waiters improving service efficiency.
- Maintained professional customer interactions consistently.
- Recommended menu selections enhancing guest satisfaction.
- Prepared dining areas before restaurant opening.
- Ensured accurate order taking during busy operations.
- Supported banquet events with excellent teamwork.
Waiter - The American Club Singapore - Singapore
(2004-05 - 2005-06)
- Welcomed guests providing friendly professional service.
- Served food and beverages accurately and efficiently.
- Maintained dining tables ensuring excellent presentation.
- Processed customer orders accurately and promptly.
- Assisted kitchen coordination during service periods.
- Followed restaurant service standards consistently.
- Supported daily restaurant opening and closing duties.
