Gerald Ng

Cross-functional individual, demonstrates strong analytical, communication, and teamwork skills, with proven ability to work with different departments. Brings positive attitude and commitment to continuous learning and growth. Ability to work under pressure.

Procurement & Logistics Executive at KHL Secure Pte Ltd / Forward Technologies Pte Ltd (2020-01 – 2026-12)

Ability to manage multiple vendors while maintaining effective communication and collaboration. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Managed supplier relationships ensuring cost savings, timely delivery of materials and purchasing functions.

Experienced with coordinating exhibition logistics and managing event setups, to ensure smooth operations and successful events. Team collaborator committed to achieving results and adapting to changing needs.

• Prepare, issue Purchase Orders (POs) and Goods Receipt, ensuring accuracy and timely processing.
• Follow up on order status, delivery schedules and resolve any procurement-related issues or invoice discrepancies.
• Coordinate with engineering and operations teams to understand project requirements and timely procurement of materials and services.
• Handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
• Coordinating shipments, collaborating with freight carriers and managing customer needs.
• Sourcing, vendor selection, negotiation, identify cost-saving opportunities and enhance procurement processes without compromising product quality.
• Oversee inventory levels to prevent overstocking and stockouts.

Marketing & Product Management at KHL Secure Pte Ltd / Forward Technologies Pte Ltd (2020-01 – 2026-12)

Managed both companies Forward Technologies & KHL Secure Pte Ltd marketing related. Coordinated with vendors to revamp company branding, website, and e-commerce platforms. Managed the production of marketing materials, including polo shirts, product packaging, and exhibition displays. Sourced products and negotiated with vendors for product photos, packaging design, and new product development.

Handled

Product development and success in coordinating cross-functional teams and processes to enhance product delivery. Organized a training conducted by factory for new products. Event coordinator in managing and supporting large-scale exhibitions locally and overseas.

Experience in logistics and vendor coordination. Managed time efficiently in order to complete all tasks within deadlines.

Operations & Technical Support at KHL Secure Pte Ltd / Forward Technologies Pte Ltd (2020-01 – 2026-12)

Hands-on experience in coordinating and optimizing workflows. Strong focus on team collaboration, safety compliance, and quality control. Experience in logistics, project management, and problem-solving.

• Conducted site surveys, technical troubleshooting, equipment setup, and system integration.
• Attended training organized by factory.
• Reliable and flexible, ensuring project completion and client satisfaction.
• Proof of Concept (POC) deployments with sales and clients for both local and overseas.
• Traveled internationally for project installations, exhibitions, and technical support.

Sales at KHL Secure Pte Ltd / Forward Technologies Pte Ltd (2020-01 – 2026-12)

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Equipped with strong problem-solving abilities.

• Handle walk-in customers inquiries, helping customers find the products and services that they need.
• Provide quality customer service. Leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty and revenue.
• Client Engagement at company's exhibition booth.

IT Support (3rd Party IT Vendor Coordination) at KHL Secure Pte Ltd / Forward Technologies Pte Ltd (2020-01 – 2026-12)

• Handled help desk environments, assisting both employees and customers with technical issues.
• Coordinated with domain hosting and IT vendor support.
• Handled hardware and software installation to maintain efficient IT operations and manages license renewals for company.

Customer Service and logistics assistant at Ramblin brands Pte Ltd (2017-01 – 2019-12)

• Prepare, issue and monitor purchase orders and Good Receipt.
• Coordinating shipments, collaborating with freight carriers.
• Handle e-commerce customers inquiries, helping customers on the products and delivery lead times.
• Managed factory and supplier relationships ensuring cost savings, production time, timely delivery of end product and purchasing of marketing materials.
• Monitor inventory levels to ensure stock availability and timely replenishment.
• Successfully negotiated with supplier and save 30k yearly purchase of marketing materials.
• Coordinate incoming and outgoing shipment from our warehouse in the following countries
• Countries like Singapore, France, Hong Kong, Taiwan.

Logistics Assistant at Sun Express Logistics Pte Ltd (2013-01 – 2017-12)

• Coordinate shipments, collection time for customers to ensure smooth and timely delivery.
• Negotiate with Airlines on price and space availability.
• Coordinate with Forwarders from Malaysia, Vietnam, China
• Handled all trucking shipments
• Manage 2 accounts, Samsung and Beyonics SG & Msia

Admin assistant at Great Eastern (2012-01 – 2013-12)

• Handled policyholders letters and cheques
• Coordinate with claim officers
• Ad hoc duties

Admin assistant (6 months contract) at Donaldson Filtration (2011-01 – 2011-06)

• Coordinate sea shipments for customers to ensure smooth and timely delivery.
• Ensure all documentation is declared accordingly for shipment purpose.
• Ad hoc duties

Diploma in Logistic – Singapore Institute of Material Management (2009-09 – 2010-09)

Nitec in Electronics – Institute of Technical Education (ITE) - Simei (2005-01 – 2006-12)