Hồng Vi Trần

Education-focused professional with 8+ years of experience, transitioning from Human Resources into education consulting, student recruitment, and education operations management. Driven by a strong belief in education as a long-term impact pathway, with hands-on experience in student conversion, regional operations, and cross-functional coordination.

EDUCATIONAL CONSULTANT | EDUCATION CONSULTING & STUDENT RECRUITMENT - Career Step

(2025-01)

• Lead student recruitment and advisory services for short-term English study programs abroad, primarily in the Philippines.
• Manage the end-to-end student conversion funnel: inquiry → consultation → enrollment → visa guidance → pre-departure support.
• Develop and manage channel partnerships (agents, education centers, online communities).
• Coordinate with overseas schools and partners to ensure service quality, compliance, and SOP alignment.
• Act as the operational bridge between students, partner schools, and internal advisors.
• Key Impact:
• Built a scalable advisory model for overseas short-term programs
• Improved student readiness and satisfaction through structured guidance

OPERATION MANAGER AND STUDENT RECRUITMENT - IVO LINE IBT THE PHILIPPINES

(2022-12 - 2025-01)

• Oversaw student recruitment operations and field-level execution for education programs.
• Managed student onboarding, orientation, academic progress monitoring, and retention strategies.
• Collaborated closely with faculty, internal teams, and headquarters to resolve operational bottlenecks.
• Implemented and reviewed operational policies and service workflows.
• Collected and analyzed student data to improve service quality and operational efficiency.
• Key Impact:
• Improved student experience and retention through proactive operational reviews
• Strengthened coordination between academic teams and recruitment operations

RECRUITMENT AND EMPLOYER BRANDING SUPERVISER - HOANG PHUC INTERNATIONAL

(2020-05 - 2022-12)

Report to CEO

• Managed full-cycle recruitment across multiple departments and large-scale hiring projects.
• Designed and executed employer branding strategies across Website, Facebook, LinkedIn.
• Built and maintained strategic partnerships with universities and educational institutions.
• Led recruitment campaigns for both mass hiring and specialized roles.
• Achievements:
• Successfully hired 300+ employees across multiple levels
• Built the company’s first technology team (30 IT professionals)
• Significantly increased employer brand visibility at universities

ASSISTANT MANAGER HUMAN RESOURCES - TCM AGENCY (BTL MARKETING SERVICE)

(2019-05 - 2020-05)

• Recruitment task: 70%, Admin task: 30%
• Support HR team to organize staff activities: staff party, YEP, Teambuilding, Charity, ...
• Create, post and update requisitions in applicant tracking system.
• Learn and apply sourcing, screening and interviewing of qualified candidates.
• Work with the HR Operations team to ensure necessary information is provided for the onboarding and background check processes
• Keep track of the conversion rate in recruitment and report weekly/ monthly to HR Director to achieve their KPI and process of recruitment
• Recognition and Gains:
• Recruitment skills
• Arrange schedule and documents

RECRUITMENT AND TRAINING TEAM LEADER AT NHANH.VN - VIET NAM PRICE JOINT STOCK COMPANY (VNP)

(2018-05 - 2019-05)

• Recruitment: Ensuring personnel target for the whole company, for each business department. Make up the recruitment strategy. General management of all jobs recruitment related for the company. Develop the HR department of the project Nhanh.vn with the role human resource management of the project.
• Training: general management of all jobs training-related employees. Support Sales team organize the course on business, orientation of selling and training products.
• Recognition and Gains:
• After 1 year, the number of Nhanh.vn Project employees that has increased 5 times that match the budget and business expansion strategy of company

SALES EXECUTIVE - VIET NAM PRICE JOINT STOCK COMPANY (VNP)

(2017-03 - 2018-03)

• Sell software for enterprises.
• Advertise products on media publications such as Facebook, Instagram,...
• Support technology for customers ( After-sale support)
• Make reports of sales every day.
• Achievements and skills gained:
• Be a prestigious and excellent customer service staff of the project.

Bachelors - HUMAN RESOURCE MANAGEMENT - NATIONAL ACADEMY OF PUBLIC ADMINISTRATION (2013-09 - 2017-08)