Jacintha Rose

Versatile HR and business operations professional with over 12 years of experience spanning human resources, accounts support, banking operations, training consultancy and administration. Currently serving as HR Manager at JD Waters Pte Ltd, overseeing HR responsibilities while supporting accounting and office operations. Previously gained nearly five years of frontline banking experience with DBS Bank, handling diverse banking transactions, customer servicing and operational procedures.

Currently pursuing a BA (Hons) in Business Administration at PSB Academy, with expected graduation in 2027. Recognised for sound organisational skills, discretion, attention to detail and the ability to manage competing priorities effectively.

HR Manager – HR, Accounts & Administration at JD Waters Pte Ltd (2019-05 – Present)

• Manage day-to-day HR administration, including recruitment coordination, employee onboarding, personnel records and staff-related enquiries.
• Support payroll administration and maintain organised, confidential employee documentation.
• Oversee accounts-related administrative work, including invoice processing, financial data entry and expense tracking.
• Coordinate office operations, schedules and documentation to support efficient business workflows.
• Work across HR, accounts and administration priorities, liaising with internal and external stakeholders as required.

Bank Teller at DBS Bank (2014-05 – 2019-04)

• Processed a wide range of banking transactions, including deposits, withdrawals, funds transfers and telegraphic transfers.
• Handled cash and non-cash transactions accurately, following established banking procedures and control requirements.
• Assisted customers with account servicing, transaction enquiries and day-to-day banking needs.
• Provided professional frontline service while managing customer concerns and maintaining confidentiality.

Training Consultant at WDA / South West CDC (2011-06 – 2014-05)

• Assessed individual clients’ training needs and guided them towards suitable skills-upgrading courses.
• Coordinated course registrations, programme administration, funding claims and required submissions.
• Monitored participant progress and maintained accurate case and training records.

Administrative Assistant at DJJ Engineering Services Pte Ltd (2011 – 2011)

• Maintained employee files, office records, inventories and supply orders.
• Supported administrative coordination for a workforce of approximately 100 employees.
• Organised meetings and facilitated communication between departments.

BA (Hons) in Business Administration – PSB Academy (2027)

Business Management – Republic Polytechnic