Jakeer Shaik

Results-driven QA Engineer with 12+ years of experience in software testing, automation, and process optimization within healthcare and insurance domains. Seeking an opportunity to apply my expertise in test automation, Agile methodologies, and defect management to enhance software quality and drive operational excellence.

Advanced QA Engineer at Solventum (2022-10 – 2025-02)

By capturing spoken dictation and turning it into electronic data, speech recognition dramatically improves productivity through faster report turnaround and lowers costs. That's why technology is rapidly being deployed by healthcare organizations, particularly in imaging and radiology, where productivity, patient satisfaction and financial reimbursement to the institution depend on timely reports. Thousands of radiologists practicing in hospitals, imaging centers and groups use M*Modal SpeechQ for RadiologyTM every day to manage their reporting demands.

The system offers real-time interactive speech, so radiologists can dictate, review and electronically sign their reports in one pass, eliminating transcription. Interfaces with RIS and PACS permit patient demographic information to be automatically pre-populated into the reports — another timesaver. For situations where self-completion is not preferred by the physician, the document can easily be sent to a medical editor for review.

• Lead automation and manual testing for Fluency Align applications (Web, iOS, Android).
• Developed automated test scripts using TestComplete, and playwright, improving efficiency by 40%.
• Performed API testing using Postman & REST Assured, ensuring seamless backend functionality.
• Managed JIRA boards, sprint planning, backlog grooming, and retrospectives to streamline Agile processes.
• Collaborated with developers & product owners to analyze requirements, create test plans, and execute test cases.
• Conducted root cause analysis (RCA) for UAT/Production bugs, reducing defect leakage.

Senior QA Engineer at 3M India HealthCare (2019-01 – 2022-09)

A remote agent that responds to explicit physician voice command, conversational clinical inquiry, and implicit identification of opportunities for documentation improvement, clinical evidence clarification, and provider follow-up action.

• Worked closely with Product Owner other stakeholders on requirement analysis/gathering and decomposing them into technical specifications.
• Requirement analysis and user story refinement in co-ordination with development.
• Involved in the build/release process and releasing the product on time.
• Mentoring team members and guiding them in different areas from time to time.
• Working with leads/managers/developers on development and testing activities as per the sprint plan.
• Demo the product, team presentations and POCs to various stakeholders.
• Making sure sprint ceremonies are religiously followed by the teams. Managing the Jira board, creating stories/tasks, backlog grooming, Sprint Planning, Sprint review, Daily Standup, Retrospectives and building release plans.
• Involved in creating Test Strategy and Test planning documents.
• Involved in doing root cause analysis (RCA) for the UAT/Production bugs and helping developers/QA.

QA Analyst at MModal Global Services (2014-03 – 2019-01)

M*Modal offers an experienced global workforce of medical transcriptionists – one that can scale and adapt to the growing needs of any organization. M*Modal addresses the needs of clients ranging from community hospitals to large, multi-facility healthcare enterprises. Integrated quality assurance tools ensure transcribed documents are returned quickly while maintaining high document quality and M*Modal provides performance monitoring as a built-in, value-added service.

This Project mainly consists of the workflow from voice file creation and ends with the review and approval of the reports by Physicians/HIMs. The workflow starts with the generation of the Voice files, and their availability is verified through the Control application, transcribed through the Cornerstone Corner Stone application, and physicians and Medical Records can review the report immediately using Spheris Clarity Care and Clarity Complete respectively. At that point, the report can be electronically signed off or edited by the dictating physician.

From any Internet-connected PC, physicians and other healthcare providers can access, review and electronically sign-off reports individually or in bulk. After review and approval, the reports are automatically routed based on user preferences and health system business rules. All reports are archived and accessible for viewing at any time.

• Conducted end-to-end testing for healthcare applications, ensuring high-quality software delivery.
• Managed test cases and defect tracking using IBM-Rational ClearQuest.
• Collaborated with cross-functional teams to identify and resolve system bugs and defects.
• Designed and executed test cases for web and mobile applications, ensuring a 95% test coverage rate.
• Automated test execution using Jenkins CI/CD pipelines, reducing manual testing efforts.
• Conducted cross-browser testing for compatibility across multiple platforms.

Software Quality Assurance Engineer at CBAY SYSTEMS INDIA PVT LTD (2012-03 – 2014-02)

VBS Life Insurance was a Web-based software system for a life insurance company. It reduces administrative costs and improves customer service for high-volume lines of coverage by giving insurers a way to manage their insurance portfolio at any time through a simple web browser. With this system, insurers can view their account transactions, make payments electronically, view, print, make changes to their policy, communicate with insurance professionals, and much more.

• Managed test cases and defect tracking using IBM-Rational ClearQuest.
• Collaborated with cross-functional teams to identify and resolve system bugs and defects.
• Designed and executed test cases for web and mobile applications, ensuring a 95% test coverage rate.
• Automated test execution using Jenkins CI/CD pipelines, reducing manual testing efforts.
• Conducted cross-browser testing for compatibility across multiple platforms.

B.Tech in Computer Science Engineering – Jawaharlal Nehru Technological University (2008)