Jean Lee

Last Job: Administrator / Customer Service Executive (from 03 Mar 2000 to 16 Mar 2023)

I am hardworking, reliable and able to multi-task.

Last Job: SGS Testing & Control Services Singapore Pte Ltd (from 03 Mar 2000 to 16 Mar 2023) - 23 years

Job Scope

Oversee the reporting and invoicing activities of the department

Arrange sample/document collection from clients

Arrange dispatch of samples to subcontractors

Handle phone calls on general enquiries and re-direct calls to PIC

Reply to clients’ enquiries and follow-up

Attend to walk-in customers

Assist with quotation to clients for routine testing whenever required

Register job orders using the Group sanctioned systems (Oracle)

Assist in typing test reports whenever required

Email completed reports to clients

Assist in collection of COD payment

Issuance of tax invoices to customers and inter/intra debit notes to internal departments

Issuance of unbilled revenue and work in progress reports to Finance for month-end closing

Issuance of Purchasing Orders and perform goods receiving using the Group sanctioned systems (Oracle)

Obtain quotations and price negotiation

Inventory control of stationery and supplies

Perform any other duties as required

Highest Education: GCE ‘O’ Level