Jen

Result-driven Project Management Professional specializing in end-to-end artwork and packaging delivery. Skilled at coordinating stakeholders and managing execution timelines to meet strict compliance and launch deadlines. Expert in resolving project risks and optimizing workflows to ensure seamless, high-volume market delivery.

Project Manager at SGX Graphics (2022-06 – Present)

• Lead end-to-end delivery of artwork labeling projects for Kenvue (formerly J&J), ensuring total alignment with business priorities, compliance standards and production timelines.
• Coordinate cross-functional stakeholders across commercial, operations, quality and suppliers to support structured execution and successful market launches.
• Identify and resolve critical project risks and process gaps, maintaining continuity across multiple concurrent projects.
• Manage artwork workflows via system to ensure accurate documentation and version control, maintaining audit readiness at every stage.
• Deliver regular status updates to stakeholders to support transparency and facilitate timely, data-driven decision-making.
• Improve coordination and execution processes that enhance delivery efficiency across the project portfolio.
• Deliver onboarding and process training using SOPs and training materials to strengthen team readiness and operational consistency.
• Client Experience Commercial Award - Nominee at 2024

Co-founder at RPF International Pte Ltd (2019-09 – 2026-08)

• Research, analyse, and evaluate trending products, and source from multiple suppliers to support business growth and product competitiveness.
• Develop and execute integrated marketing strategies, including paid advertising, pricing optimisation, and promotional campaigns to drive revenue and sales performance.
• Build, manage, and optimise e-commerce stores (Shopify and WooCommerce), improving product presentation, user experience, and conversion rates.
• Strengthen customer and supplier relationships by effectively managing enquiries and resolving issues to ensure smooth operational flow.
• Oversaw end-to-end order fulfilment processes, ensuring accuracy, efficiency, and timely delivery to maintain customer satisfaction.

Creative Designer at Oracle Corporation (2018-05 – 2019-07)

• Work with internal stakeholders to interpret creative briefs and deliver effective design solutions across print and digital channels, ensuring clarity, usability, and communication impact.
• Develop and present innovative design concepts and recommendations to enhance campaign creativity, visual impact, and enhance audience engagement.
• Collaborate closely with web developers and video producers to create supporting digital assets, including banners, icons, logos, and other marketing visuals.
• Ensure timely delivery of high-quality creative outputs while maintaining brand consistency and alignment with project requirements.
• Continuously strengthen design capabilities and industry knowledge while sharing best practices to improve team performance and design standards.

Web Designer at SPH Magazines Pte Ltd (2015-11 – 2018-05)

• Execute all visual design stages from conceptualisation to final production of digital products/collaterals, such as responsive microsites, digital banners, and EDMs.
• Develop creative and functional solutions through competitive analysis, creating wireframes, storyboards, user flows, and site maps.
• Work closely with the development team, delivering front-end HTML conversion.

Bachelor in Computer Graphic Design – The University of Waikato + Whanganui School of Design New Zealand (2009-07 – 2011-12)