Jennifer Mok

Experienced Accounts Payable professional with over 15 years of expertise in end-to-end Procure-to-Pay (P2P) and financial operations expertise across multinational corporations and shared services environments. Strong background in end-to-end Procure-to-Pay (P2P) operations, invoice processing, payment execution, vendor management, month-end closing, AP reconciliations, and internal controls. Proven experience in SAP, SAP S/4HANA, SAP VIM, and Basware systems.

Demonstrated ability to manage SLA-driven operations, support audits, improve AP processes, and collaborate with regional stakeholders

Specialist, Invoice to Pay (Accounts Payable) at Kalmar Pte Ltd (2021-01 – Present)

• Payment Execution: Oversee end-to-end invoice processing for PO and non-PO items using Basware; manage bi-monthly and ad-hoc international payment runs, maintaining rigorous checking mechanisms against documentation.
• Operational Control: Monitor and manage invoice processing workflows assigned to offshore AP teams to enforce strict SLA compliance, accuracy, and process quality.
• Discrepancy Resolution: Partner with global stakeholders and vendors to clear transaction discrepancies, coordinate multi-currency inquiries, and secure timely approvals.
• Month-End Closing: Deliver accurate month-end AP accruals, supervise advance payments, and lead balance sheet reviews including complex GR/IR account analysis.
• Risk Mitigation: Enforce robust internal controls through strict verification of vendor master data additions and amendments.
• Continuous Improvement: Spearhead process improvement initiatives that streamlined system error identification and reduced payment cycle times.

Assistant Accounts Payable Manager at NTUC Nexus Enterprise Co-operative Limited (2019-01 – 2020-01)

• Team Supervision: Managed daily AP operations and directed an executive team in a high-volume shared services center, driving adherence to internal policies and corporate KPIs.
• Quality Assurance: Conducted final compliance checks and high-value payment approvals, ensuring strict adherence to the company's financial authorization matrix.
• Tech Optimization: Utilized SAP and SAP Vendor Invoice Management (VIM) to process high-volume workflows and tracked resolving issues using a centralized ticketing portal.
• Cross-Functional Collaboration: Partnered with Procurement and global vendor contacts to resolve complex transactional mismatches, securing month-end reconciliation accuracy.

Senior Accounts Executive at NTUC Health Co-Operative Ltd (2017-02 – 2018-12)

• Financial Control: Led an accounting sub-team, managing month-end close timelines, aging analysis, ledger hygiene, and detailed account reconciliations.
• 3-Way Matching: Executed meticulous 3-way matching in Navision to ensure precision across purchase orders, goods receipts, and vendor invoices.
• System Migration Project: Played a vital role in the SAP S/4HANA migration project; prepared clean legacy AP data, successfully executed User Acceptance Testing (UAT), and trained internal users on newly introduced P2P digital workflows.
• Stakeholder Support: Collaborated with the FP&A team on regular operational expense trends analysis and successfully managed the compliance documentation for external audits.

Accounting Officer at Chiyoda Integre Co (S) Pte Ltd (2008-02 – 2017-02)

• AP & Compliance: Managed full-spectrum accounts payable processes using SAP ERP, upholding strict payment authorization compliance and resolving international supply-chain invoice bottlenecks.
• Taxation & Reporting: Successfully managed quarterly Goods and Services Tax (GST) reporting and complied with regional Withholding Tax declaration timelines.
• Core Accounting: Supported fixed asset register tracking, asset capitalizations, bank reconciliations, and management reporting.

Client Service Executive at FTC Corporate & Tax Advisory Pte Ltd (2005-06 – 2007-11)

• Accounting Support: Provided full-charge bookkeeping, AP entry processing, and payroll execution services for diverse corporate client portfolios under tight deadlines.

ACCA in Accounting – ACCA (2013)

Bachelor of Business in Accountancy – Singapore Institute of Management – RMIT University

GCE 'A' Level – Serangoon Junior College