Jerlinda Ho

BEAUTY ADVISOR

Talent

OrchardMember since May 23, 2026

Organisational skillsTime management skillsProfessionalismConfidentialityMultitaskingAttention to detailCustomer service skillsListening skills

Hire this person

Send a job offer directly to this candidate

Organisational skillsTime management skillsProfessionalismConfidentialityMultitasking

About

Promote skincare products and provide professional advice to customers with appropriate product selection Maintain good rapport with customers Maintain cleanliness of the counter at all times

Experience

BEAUTY ADVISOR - ELIZABETH ARDEN

(2012-02 - 2012-12)

Promote skincare products and provide professional advice to customers with appropriate product selection
Maintain good rapport with customers
Maintain cleanliness of the counter at all times
Daily stock check and replenish retail stocks
Achieve monthly sales target
And ad-hoc duties as assigned

BEAUTY ADVISOR - SASA

(2013-03 - 2013-10)

Performing sales of luxurious skin care and perfume products
Provide effective sales service to customers
To build and maintain relationship with customers
Meeting company sales target

CUSTOMER SERVICE CONSULTANT - SHAKURA PIGMENTATION BEAUTY

(2013-10 - 2014-10)

To handle walk-in and phone enquiries
Telemarketing with sales target
To provide excellent customer service to customers
To manage cashier, front desk paper work and monetary transactions
Stock inventory duties at the outlet
Other ad-hoc administrative work assigned

BUSINESS DEVELOPMENT EXECUTIVE - FIRST COM SOLUTIONS PTE LTD

(2014-10 - 2015-04)

To conduct cold-calling and all sales activities including preparation of sales proposals and presentations.
Build and develop a long-term relationship with customers.
To continuously look out for opportunities (business development) and areas for improvement
To effectively meet (and exceed) targets as set by the company

CUSTOMER SERVICE CONSULTANT - NEW YORK SKIN SOLUTIONS PTE LTD

(2015-05 - 2016-08)

To handle walk-in and phone enquiries
Telemarketing with sales target
To provide excellent customer service to customers
To manage cashier, front desk paper work and monetary transactions
Stock inventory duties at the outlet
Other ad-hoc administrative work assigned

DIRECT SALES BANKING OFFICER - CITIBANK

(2016-07 - 2016-12)

Handling of inbound/outbound calls on customers' enquiries
Report to banking branch and roadshow events
Cross selling of unsecured loan products
To meet all set productivity targets required by the team manager.
Maintain a good understanding of both business and customer's needs by constant follow up on customer request and feedback
Ensure prompt follow up with customers when required by call of duty

SENIOR CUSTOMER SERVICE CONSULTANT - NEWYORK SKIN SOLUTIONS PTE LTD

(2016-12 - 2021-08)

Handles incoming calls or inquiries from prospective customers or clients, assists customers effectively by solving customer disputes
Provides customer additional information or explains services
Discusses products offered and ensures customer satisfaction
Team leading, provide training for new staff.
Telemarketing with sales target
To provide excellent customer service to customers
To manage cashier and front desk paperwork and monetary transactions
stock inventory duties at the outlet
Other adhoc administrative

IMMIGRATION CONSULTANT - SINGAPORE IMMIGRATION PARTNERS

(2021-08 - 2022-03)

Calling leads daily to secure appointments for the week
Closing prospects on the spot
Responding to prospect's queries professionally and promptly
Good interpersonal and communication skills
Liaise and build strong rapport with new clients

AESTHETIC CONSULTANT - ETERNELLE V AESTHETIC CLINIC & MEDISPA

(2022-04 - 2024-04)

Promoting the company's services and products to customers.
Provide professional skin & body analysis and recommend suitable range of aesthetic treatments and products to customers
Maintaining high service standards
Exposure to a diverse range of aesthetic treatments for face, body, skin, slimming, hair removal etc
Achieve and exceed sales targets
Provide high standards of customer service, handle customers' enquiries, booking of appointment

AESTHETIC CONSULTANT - KELLY ORIENTAL AESTHETIC CLINIC & MEDISPA

(2024-04)

Recommend services and treatments to patients, based on their needs and doctors' input.
Follow up with patients on their treatments and remind them of their treatments
Understand patient's skin conditions and skin concerns.
Ensure customers' satisfaction is achieved and great hospitality.
Work together with Management and Aesthetic Doctors to achieve company goals
Monitor and evaluate ways to meet monthly outlet sales targets
Provide administrative support such as scheduling appointments, maintaining accurate patient medical records, and cashiering.
Maintain excellent after-sales relationships with customers.
Provide advice on procedure downtime, pre-and post-care guide
Work with management to come out with company strategies.