Jerome Chen

Managed the LIU 2026 tenant eDeal portfolio end to end across 12+ tenant partners within CapitaLand's suburban retail mall portfolio, owning agreements, timelines, amendments, and partner coordination. Tenants include Decathlon, Brompton and Hoka. Produced recurring performance reporting, including the Monthly Management Report and Stock Take 2026, consolidating data from multiple source decks into structured summaries for senior review.

Handled high-volume tenant and external partner communications and supported EXCO-level presentations, drafting professional correspondence across active partner threads.

Business Partnerships Intern at CapitaLand Investment (2026-03 – 2026-08)

• Managed the LIU 2026 tenant eDeal portfolio end to end across 12+ tenant partners within CapitaLand's suburban retail mall portfolio, owning agreements, timelines, amendments, and partner coordination. Tenants include Decathlon, Brompton and Hoka.
• Produced recurring performance reporting, including the Monthly Management Report and Stock Take 2026, consolidating data from multiple source decks into structured summaries for senior review.
• Handled high-volume tenant and external partner communications and supported EXCO-level presentations, drafting professional correspondence across active partner threads.
• Supported the Workspace Casual Leasing team by cross-pollinating tenants across CapitaLand's retail and workspace portfolios, sourcing and connecting brands to short-term spaces to help fill leasable space and improve occupancy across flagship properties such as CapitaSpring.
• Drafted over 10+ LinkedIn Group Communications posts featuring CapitaLand properties, specialized tenants and exclusive events.

Guest Services Associate at Pan Pacific Orchard (2024-01 – 2026-03)

• Served as the first point of contact for both B2C guests and B2B corporate clients.
• Liaised with senior management on advanced bookings, site visits, and service arrangements for partners such as McKinsey & Co. and LQA auditors.
• Ensured seamless service delivery for every guest through prompt coordination across departments.
• Supported the Front Office team by conducting room checks for departures, verifying guest check-outs, and displaying cross-functional collaboration with the housekeeping department for room turnover.

Corporate Events Videographer at Freelance (2025-09 – 2025-11)

• Filmed corporate event videos, including reels, vodcasts and conferences using professional camera and audio equipment under fast-paced livestream conditions.
• Covered events for clients including Cummins at TechWeek Singapore 2025, Tungsten Automation and Nutanix Next On Tour 2025 at The Marina Bay Sands.

Diploma in Communications & Media Management – Temasek Polytechnic (2024-04 – 2027-03)

GCE 'O' Levels – North Vista Secondary School (2020-01 – 2023-11)