User Operational Specialist
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Highly analytical and detail-oriented Operations Specialist with a strong background in Trust & Safety, committed to maintaining compliance and delivering a positive customer experience at Airbnb. Adept at resolving customer inquiries and complaints while ensuring high levels of customer satisfaction.
Collaborated with the Trust and Safety team (APAC) to ensure strict adherence to Airbnb's service level agreements, guaranteeing compliance while delivering exceptional customer experiences.
Bachelor of Science in Business and Management
