2022 – 2023
Marketing Executive
Millennium Hotels and Resorts, Studio M Hotel Singapore
- Hosting of media, photoshoots and other press activities
- Conceptualised and executed marketing campaigns to increase the reach of the hotel / café
- Manage web presence and 9 social media accounts including IG, FB and TikTok
- Supported all advertising promotional efforts via online and offline channels
2019 – 2022
Programme Executive, Marketing
Singapore Institute of Management
- Developed quality content from the website to brochures and printed collaterals
- Lead the Recreation Committee Dinner & Dance 2021 team
- Managed recruitment and other outreach activities
- Worked closely with both local and overseas teams to increase reach
2018 - 2019
Social Media Marketing Intern
Ibis Singapore Novena
- Analysed the performance of social media campaigns
- Collaborated with other departments to coordinate promotions and increased reach
- Determined relevant keywords and upcoming trends
- Researched, designed and planned of social media calendar/ marketing collaterals
2016 - 2016
Front Desk Receptionist Intern
Holiday Inn Express Orchard
- Helped guests to adjust their reservations and itineraries to improve their stay
- Responded to guest inquires, requests and issues in a timely and efficient manner
- Responsible for accurate accounts and guest billing processes
- Strong interpersonal skills to establish positive relationships with all guests
