John Pascual

Reliable and safety-focused driver with 20+ years of experience in grocery delivery, route-based sales, and retail customer service. Holds a valid CDL Class C with Hazmat and Passenger endorsements. Proven ability to consistently deliver on time, learn quickly, handle multiple tasks, and maintain positive customer relationships while exceeding expectations.

Ready to bring strong communication skills, dependability, and hands-on expertise to CDL driving, delivery, or retail sales roles in the Northern California region.

Independent Contractor – Delivery Driver at Instacart (2021-01 – Present)

• Consistently delivered high-volume grocery orders on time while navigating urban and suburban routes using GPS and mobile apps
• Maintained excellent customer satisfaction through clear communication, positive interactions, and quick problem resolution
• Demonstrated reliability and dependability by managing multiple deliveries per shift in a fast-paced independent contractor environment
• Handled loading, unloading, and verification of delivery details with 100% accuracy while practicing safe lifting techniques
• Quickly learned new delivery platforms and adapted to changing schedules, consistently going above and beyond expectations

Sales Merchandiser / Driver at Bimbo Bakeries USA (2019-09 – 2021-01)

• Operated company vehicle to deliver and merchandise baked goods while adhering to DOT regulations and safety standards
• Executed planograms and product displays to maximize visibility and drive retail sales in grocery stores
• Built strong customer relationships through professional communication and responsive service
• Managed inventory tracking and restocking while maintaining organized workspaces and accurate records
• Balanced driving, sales, and merchandising duties daily, demonstrating strong multi-tasking and time-management skills

Lyft Driver at Lyft (2016-07 – 2019-09)

• Provided safe, reliable transportation services while maintaining positive passenger interactions and clear communication
• Navigated routes efficiently using GPS and real-time apps to ensure on-time arrivals
• Handled multiple passenger requests simultaneously with professionalism and attention to detail
• Demonstrated dependability by maintaining a high completion rate and earning consistent positive feedback

Cashier & Customer Service Representative at Costco (1998-05 – 2016-07)

• Delivered exceptional customer service to thousands of members daily while handling cash transactions and POS systems accurately
• Managed inventory control, stock replenishment, and merchandising displays to support store operations
• Trained and supported new team members, showcasing quick learning and leadership abilities
• Maintained organized workspaces and followed all safety and sanitation protocols in a high-volume retail setting
• Balanced multiple responsibilities including cash handling, customer inquiries, and heavy lifting while keeping a positive attitude

High School Diploma – Grants Pass High School (1994)