Jonn Heng
Certified Project Manager, Adult Trainer and Drone Pilot (PMP, Scrum Master, ACLP and UAPL)
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About
Managed and merged revenue projections as well as regional requirements for new omni-channel payment initiative. Collaborated with solution architects and global product teams to confirm requirements, deliverables, and costing. Developed business case for management approval.
Experience
Senior Manager - GLOBAL PAYMENTS ASIA-PACIFIC SINGAPORE PRIVATE LIMITED - Singapore
(2024-10 - 2025-08)
- Managed and merged revenue projections as well as regional requirements for new omni-channel payment initiative.
- Collaborated with solution architects and global product teams to confirm requirements, deliverables, and costing.
- Developed business case for management approval.
- Departed upon post-business case approval due to Asia product team restructuring.
Senior Manager - SYNAPXE PTE LTD - Singapore
(2020-05 - 2025-10)
- Led cross-functional teams to deliver integrated solutions for a nationwide patient scheduling system.
- Managed project scope, timelines, and stakeholders for Next Generation Electronic Medical Record (NGEMR) integration.
- Secured approvals, ensured compliance, and led operational readiness testing.
- Oversaw budgeting, issue resolution, vulnerability management, and system enhancements.
- Mentored application analysts for new healthcare IT initiatives.
Professional Service Engineer - JEWEL PAYMENTECH PTE LTD - Singapore
(2018-01 - 2020-05)
- Managed fintech projects and business analysis.
- Led Fraud Management System delivery for NETS compliance, including stakeholder approvals and UAT.
- Ensured IT/data security compliance and coordinated cross-organization deployments.
- Supported onboarding and integration for proof-of-concept clients.
Project Manager - NEURAL TECHNOLOGIES (S) PTE LTD - Singapore
(2016-10 - 2017-12)
- Managed remote/on-site teams for telecom fraud management and revenue assurance projects.
- Implemented project tracking and requirement traceability for multi-country rollouts.
Assistant Vice President - NETWORK FOR ELECTRONICS TRANSFER (SINGAPORE) PTE LTD - Singapore
(2008-10 - 2016-02)
- Led integration of NETS payments with UOB internet/mobile banking.
- Managed merchant onboarding, system rollouts, and stakeholder communications.
- Supported government tender bids for carpark payment and EV charging station projects.
Product Manager - FORETIER PTE LTD - Singapore
(2007-12 - 2008-09)
- Drove pre-sales, product demonstrations, and process mapping for SME document management systems.
Project Manager - WELCOME REAL-TIME (APAC) PTE LTD - Singapore
(2003-07 - 2007-12)
- Managed delivery of payment-based loyalty solutions for international banks.
- Oversaw budgets, schedules, and quality assurance for overseas projects.
Assistant Manager, Professional Services - INFORMATION FUSION PTE LTD - Singapore
(2001-04 - 2003-04)
- Led requirements and change management for POS, warehouse, and e-commerce solutions.
Certification Path for Career Transition to Drone IT Project Management & Training - Institute for Adult Learning (IAL) - Singapore
(2025-08 - 2026-08)
- Passed Advanced Certificate in Learning and Performance (ACLP), Institute for Adult Learning (IAL), Apr 2026.
- Completed WSQ Drone Build and Beta Flight course with A.D.A.M, (Apr 2026).
- Completed Drone Pilot training with ITE, A.D.A.M, Apollo Global Academy, Ngee Ann Polytechnic and Republic Polytechnic (between Apr 2026 - Jul 2026).
- Passed Unmanned Aircraft Pilot Licence (UAPL) Theory Exam in Jun 2026.
- Passed Class A Rotorcraft UAPL (up to 7 kg Multirotor) Practical Exam in Jul 2026.
- UAPL granted by CAAS in Aug 2026 (License #U2621373).
- Preparing for Class A Rotorcraft UAPL (up to 25 kg) Practical Exam in Aug 2026.
Education
Bachelor of Business - Marketing - Singapore Institute of Management & RMIT
Advanced Diploma - Business Information Systems - Singapore Polytechnic
Diploma - Electrical Engineering - Singapore Polytechnic
