Jordan Leow

Experienced program management professional specializing in services and administration. Successful in stakeholder engagement, managing international collaborations, and ensuring regulatory compliance.

Previous roles in security management and sales have honed my crisis response and interpersonal skills.

Holds a Diploma in Mobile & Network Services, as well as seasoned in sales training.

East Asia Institute of Management Senior Programme Executive, JAN 2023 – FEB 2024

• Managed academic programs, courses, and workshops, ensuring smooth delivery through stakeholder coordination and effective communication.
• Enhanced student services by addressing inquiries, assisting with enrollment, and improving the overall student experience.
• Supported faculty with teaching resources and managed online learning platforms.
• Facilitated program delivery by collaborating across departments and with UK universities, ensuring compliance and managing documentation.

Programme Executive, MAR 2022 - DEC 2022

• Coordinated academic programs and workshops, liaising with faculty and stakeholders.
• Managed student services, responding to inquiries and improving the student experience.
• Supported faculty with teaching resources and managed online platforms.
• Facilitated program delivery by collaborating internally and with UK universities, ensuring compliance and managing documentation.

Certis CISCO Auxiliary Police Force PTE LTD

• Served as an Auxiliary Police Officer (Armed), demonstrating critical thinking and ensuring event safety and security.
• Conducted thorough security checks and managed incidents effectively in collaboration with local police.
• Enforced traffic control and regulations to maintain order.

SERIP Organic Lighting Sales Manager, JUN 2019 – MAY 2020

• Promoted and sold high-end SERIP chandeliers, establishing the company as a pioneer employee.
• Conducted cold calls, secured appointments, and delivered presentations to interior design studios.
• Managed showroom operations, achieving monthly sales targets, and overseeing logistics and installations.

OSIM International PTE LTD Sales Associate, Retail, JUN 2018 – JAN 2019

• Demonstrated products, addressed customer inquiries, and promoted OSIM products, consistently meeting or exceeding sales targets.
• Cultivated strong customer relationships, ensuring customer satisfaction and loyalty through excellent service.

Education:

• Diploma in Mobile & Network Services from Temasek Polytechnic (APR 2013 – MAY 2016)
• Higher Nitec in Information Technology from ITE College East (APR 2011 – APR 2013)