Product Manager, Horangi Cyber Security, Jul 2021 - Present (1 yr 9 mos)
WARDEN - Cloud Security Platform (CSPM)
- Help organizations identify and prioritize security risks, recommend cloud security best practices and remediation, and real-time monitor threats with advanced anomaly detection.
- Lead product strategy and development for a cloud security SaaS product - Warden, specialised in threat detection and identity and access management, resulting in high customer retention.
- Research Security Best Practices in the public clouds (AWS/GCP/Azure etc.) and implement them into platform features.
- Collaborate with Cybersecurity Expertise, CyberOps and SOC Analysts to translate security best practices into platform features.
- Conduct interviews with users for understanding security issues in the organization and plan and propose new features and solutions.
- Facilitate product reviews with key stakeholders to align the product roadmap and deliver on business objectives.
- Support Go-to-Market activities including product demonstrations to customers and presentations in webinars and conferences.
Product Manager, TravelFlan (a FreeD Group Company), Apr 2020 - May 2021 (1 yr 2 mos)
#O2O, #Chatbot, #eCermmerce
- Led online order chatbot projects, planned and managed end-to-end implementation (0-1), successfully launched and became main innovative business in the company.
- Conducted solution proposal design and presentation for internal and external stakeholders.
- Designed scenarios, processes and features for different domain ordering systems.
- Improved product experience by Monitoring and analysing transaction data.
Data Scientist / Business Analyst, Advice RegTech, Dec 2018 - Sep 2019 (10 mos)
Help a Fin-Tech start-up to build machine learning models for financial regulation.
- Analysed financial advice documents to find out patterns, summarise auditing results, design report template and dashboard based on findings. (Python, Tableau, PowerBI)
- Performed text cleaning, information extraction and data preparation for ML models. (Azure, Tensorflow, Python)
- Solved business problems with self-trained models and APIs such as handwriting conversion, signature recognition, Named Entity recognition, text classification techniques. (AWS, Textract, OCR)
Product Manager, Lead, Yaoshibang, Jan 2015 - Mar 2018 (3 yrs 3 mos)
YAOSHIBANG: No.1 e-Commerce marketplace in Medicine Industry in China. Annual revenue had been over CNY 10 billion in 2018 (Founded in Jan 2015).
I joined the company in its funding year and played a pivotal role in building the product from 0-1, leading product strategy and driving product-led market fit, and contributed to the company's exponential growth within three years.
- Led product strategy and product roadmap planning for all products, and guided product managers to make product decisions align with the overall vision.
- Managed cross-functional collaboration in an Agile environment with teams across designing, engineering, sales, marketing and operations.
- Involved in early partnership management and marketing activities, and organized training for partners, sales and customers.
Drove digitalisation in the medicine industry with a centralised e-commerce platform and automation.
- Designed and lead the development of the entire e-commerce ecosystem, including mobile applications for buyers, back-end management systems for suppliers, system integrations including order management and logistic processes.
Accelerated product adoption with data-centric go-to-market strategies.
- Supported sales operations by building a data analysis platform, and achieved exponential growth of active users and business expansion across most regions in China.
Introduced and achieved data-driven product improvements.
- Achieved 30% cost savings by integrating third-party payments with personalized payment methods and adopting credit payment.
- Optimised user experience, improved conversion rate and retention by conducting data analysis based on user transaction and behaviour data.
- Introduced targeted marketing and recommendations with user behaviour data analysis.
Product Manager, BestpayMay 2014 - Dec 2014 (8 mos)
Conducted feature planning for online payments, both mobile apps and backend systems.
- Gathered business requirements from stakeholders, market research and competitors.
- Analysed operation data for user experience improvement.• Conducted feature planning for online payments, both mobile apps and backend systems. • Gathered business requirements from stakeholders, market research and competitors. • Analysed operation data for user experience improvement.
Associate Consultant, SAMSUNG SDS, May 2011 - Sep 2013 (2 yrs 5 mos)
Participated in Product Lifecycle Management System consulting project, assisted principal consultants in gathering requirements and defining business processes.
- Involved in pre-sales activities, supported proposal documentation, delivered presentations, and assisted in conducting workshops and seminars.
- Interacted with the key account, managed relationships with strategic partners.
