Justin Tan

Accounting undergraduate at RMIT (SIM) with hands-on experience in collaborative business projects, currently working on youth engagement solutions for IBM's SkillsBuild platform. Knowledgeable in statistical analysis (ANOVA), data analytics using Excel VBA, financial reporting in accordance with IASB standards, operational management, and project management. Experienced in supporting operational functions across hospitality, e-commerce, and logistics sectors, with a focus on accuracy, teamwork, and task execution under guidance.

Youth Engagement & Platform Strategy Project Participant at IBM (2025-07 – 2025-10)

• Executed qualitative user research and behavioural analysis, constructing empathy maps to surface friction points affecting youth engagement and platform adoption.
• Synthesised insights using "How Might We" frameworks to formulate strategic recommendations aimed at strengthening onboarding effectiveness and long-term digital engagement.

Bachelor of Accounting in Accounting – Royal Melbourne Institute of Technology

Diploma in Industrial and Operational Management – Republic Polytechnic (2023)