Citibank Singapore Ltd 2021 - Present
Credit Operations Data Analyst (SPU)
- Managing and providing MIS and analytics to Credit Operations in the area of client onboarding, collections strategy and fraud management, ensuring timely delivery and accuracy of key Credit Ops MIS.
- Key person in managing and working with data in data warehouse in Credit Ops department. Developed a SAS (SQL) program from scratch that helped to consolidate, transform and pull the necessary demographic data from data warehouse, reducing a semi-annual pre-work process from 7 days to minutes.
- Conduct analysis and assist in continuous improvement of existing collections strategies across buckets through investigative projects and introduction and modification of Champion Challenger strategies.
Carl Zeiss Pte Ltd 2021
Data Analyst Trainee
- Responsible for managing and maintaining the company’s regional customers’ sales and product data. Process involves pulling data from the business warehouse, processing, transforming, modeling and visualising data for weekly reports and monthly reports.
- Involved in improving the company’s regional resource management process of medical equipment. Led the planning and creation of a more efficient and transparent resource management process with Monday.com.
Infofabrica Consulting Pte Ltd 2019
Channel Marketing
- Responsible for the planning, designing and execution of marketing campaigns across both Singapore and Indonesia that include products such as Amazon Web Services (AWS) cloud solutions, Google Cloud Platform and G Suite, driving leads and incremental opportunities across a network of over a thousand business representatives.
Led the execution and coordination of three partner programs from vendors such as AWS and VMware, where completing these programs would enable greater support and funding from vendors and greater recognition from customers.
