CSR, Ecommerce, Purchasing, Admin, F&B
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Always going the extra mile to ensure excellent customer service. My acquired skills and knowledge did not limit to customer service alone, hence, I became more involved with the business growth by being assigned with management level tasks, purchasing, B2B services, implementing new efficient processes, decision making, creating SOP, training new hires and being able to handle our social media platform for marketing.
Also exposed in F&B, guest services and hotel reservations.
