Retail Operations Manager
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Determined and highly motivated person that takes the task at hand seriously. When faced with an obstacle, I will change my perspective and take on a more holistic approach, thus allowing me to see the bigger picture to achieve the overall intent. I am a team player who is able to work well with others and should we face adversities, I am able to lead the team to overcome any obstacles.
○ Propose product opportunities and sales strategies
○ Ensuring all sales plans and reports are uniformly and properly executed
○ Maximise sales revenue by ensuring availability of merchandise
○ To be mindful and maintain a profit-driven mindset during any decision making
○ Responsible for proper orientation and training of new/existing employees and maintaining high morale throughout the store
○ Provide coaching, counseling and if necessary, disciplining of employees
○ Conduct staff performance appraisals
○ Assisting bosses/partners by performing the duties and tasks that are assigned on the fly
Diploma in Tourism & Hospitality