Kerynn Toh

Led a 6-month project to automate a full application and approval workflow within the GLPI ticketing system, streamlining the process from initial planning to final execution. Built real-time Power BI dashboards using SQL data to provide management with actionable insights into operational performance.

IT Junior Application Analyst - International French School

(2025-09 - 2026-02)

• Led a 6-month project to automate a full application and approval workflow within the GLPI ticketing system, streamlining the process from initial planning to final execution.
• Built real-time Power BI dashboards using SQL data to provide management with actionable insights into operational performance.

IT Apps Intern - International French School

(2025-02 - 2026-05)

• Bridged communication between Finance, HR, and Academic departments to translate their business needs into clear technical requirements for system improvements.
• Optimized enterprise platforms like Workday and Eduka while managing secure user access through Google Admin Console and SSO.
• Standardized organizational workflows by authoring technical SOPs and resolving high-volume system issues via Jira and GLPI.
• Improved cybersecurity awareness across the organization by assisting in internal phishing simulation campaigns.

Diploma - Computer Science - Singapore Polytechnic (2023-04 - 2025-05)

O Level certificate - Regent Secondary School (2019-01 - 2022-12)