Kv L

Results-driven HR Generalist Leader with proven success in managing and developing a team of 12. Skilled at thriving in fast-paced environments while building high-performing teams and fostering an engaging organizational culture. Recognized for driving measurable improvements in employee engagement, reducing turnover rates, and boosting overall productivity. Adept at aligning HR strategies with business goals to deliver sustainable organizational growth.

Senior HR & Office Manager - TECHNOPROBE ASIA PTE LTD - Singapore

(2025-02 - 2026-02)

Human Resources Leadership and Office & Administrative Management

• Directed payroll operations for 150+ employees with zero errors, ensuring full compliance with local labor laws, Audit, ISO standards, and RBA guidelines.
• Designed and implemented HR frameworks aligned with HQ directives, improving organizational efficiency and workforce planning accuracy by 20%.
• Resolved grievances and employee demands, reducing conflict cases by 35% and strengthening trust between staff and management.
• Spearheaded recruitment campaigns that cut time-to-hire by 25% and boosted retention rates through targeted engagement programs.
• Streamlined transition processes, achieving a 95% satisfaction score from new hires during onboarding surveys.
• Launched recognition and engagement initiatives that reduced turnover by 18% year-over-year.
• Introduced leadership development programs, resulting in 40% of mid-level managers promoted internally.
• Implemented KPI-driven appraisal cycles, increasing goal completion rates by 30%.
• Conducted market benchmarking, ensuring competitive packages and improving offer acceptance rates by 22%.
• Optimized SAP SuccessFactors and HRIS platforms, reducing administrative workload by 15%.
• Managed relocation, housing, and work pass applications for expatriates, ensuring 100% compliance with international labor laws.
• Mentored HR team members, enhancing productivity and achieving a 90% internal satisfaction rating.
• Directed office operations, space planning, and renovations, ensuring compliance with workplace safety regulations.
• Established document control systems and streamlined workflows, cutting administrative processing time by 20%.
• Negotiated vendor contracts, saving $150K annually while maintaining service quality.
• Managed administrative budgets, achieving consistent cost efficiency and identifying savings opportunities.
• Facilitated cross-departmental collaboration, coordinated corporate events, and improved internal communication flow.
• Acted as the primary point of contact for internal and external stakeholders, ensuring seamless communication and alignment with corporate objectives.
• Provided direct support to senior leadership, including Directors and Department Heads, by preparing reports, coordinating meetings, and advising on HR and administrative matters.

Senior HR & Office Manager - P&T CONSULTANTS PTE LTD - Singapore

(2021-01 - 2024-12)

Human Resources Leadership and Office & Administrative Management

• Reviewed and updated HR policies in line with Singapore Employment Act, Collective Agreements, and government regulations, ensuring 100% compliance.
• Partnered with Directors and Department Heads to provide strategic HR guidance, influencing organizational restructuring and workforce planning.
• Drove talent acquisition, succession planning, and engagement initiatives, reducing turnover by 20% and improving employee satisfaction scores.
• Led annual performance review cycles, guided KPI setting, and ensured timely completion of evaluations across all departments.
• Developed and monitored HR budgets covering manpower planning, payroll, recognition programs, and departmental expenses, achieving consistent cost efficiency.
• Championed productivity initiatives and secured funding/grants for HR improvement projects.
• Administered payroll, benefits, and insurance for 500+ employees regionally, ensuring accuracy and timeliness.
• Assisted in union negotiations, fostering constructive labor relations.
• Ensured HR audit readiness and championed corporate social responsibility activities.
• Mentored HR team members, building competencies and promoting high performers into leadership roles.
• Directed overall office operations, ensuring departments delivered quality services to clients.
• Shaped workplace culture, fostering collaboration and accountability.
• Designed and maintained administrative budgets, optimizing resource allocation.
• Managed administrative and secretarial functions, ensuring smooth daily operations.
• Built and led administrative teams, motivating staff and holding them accountable for performance.
• Ensured Audit/ISO compliance and statutory requirements in documentation and processes.
• Coordinated with vendors, service providers, and building management to maintain seamless office operations.
• Acted as point of contact for internal/external stakeholders, managing shared calendars and documentation.
• Handled sensitive information with discretion and integrity.

HR & Admin Manager - SULLAIR ASIA PTE LTD - Singapore

(2016-01 - 2020-12)

Human Resources Leadership and Office & Administrative Management

• Led HR team in Singapore with regional accountabilities, aligning policies and procedures across multiple countries to ensure consistency and compliance.
• Directed talent acquisition, engagement, and employee relations programs, improving retention rates and strengthening workforce capability.
• Designed succession planning frameworks and leadership development initiatives, successfully identifying and preparing future leaders.
• Spearheaded organizational restructuring, change management, and digitization projects to align HR with business direction.
• Oversaw annual performance review cycles, guided KPI setting, and ensured timely completion of evaluations across all departments.
• Served as strategic business partner to senior management and board committees, advising on manpower initiatives and government regulations.
• Formulated salary systems, managed adjustments, and oversaw welfare plans, ensuring competitiveness and alignment with employee performance.
• Developed recruitment plans, screened candidates, and built a high-quality workforce to meet organizational needs.
• Maintained accurate personnel records, safeguarded confidentiality, and ensured HR audit readiness.
• Provided strategic direction to the admin team, aligning operations with the division's vision and mission.
• Managed division support operations, improved systems and processes, and ensured KPIs were consistently met.
• Established compliance and risk management frameworks, ensuring adherence to statutory requirements and Audit/ISO standards.
• Championed cross-centre initiatives to meet organizational objectives, driving efficiency and collaboration.
• Partnered with intervention teams to ensure smooth day-to-day operations and acted as liaison with internal and external stakeholders.
• Sourced, negotiated, and managed vendor contracts, achieving cost savings while maintaining service quality.
• Directed office facilities operations including space planning, renovations, maintenance, cleaning, and security services to ensure a safe and efficient workplace.

Senior Management Cost Accountant - OWENS CORNING (SINGAPORE) PTE LTD - Singapore

(2011-01 - 2015-12)

Accountant - VOLVO EASTASIA PTE LTD - Singapore

(2006-01 - 2010-12)

Senior HR/Admin Cum Accounts Executive - INTER-ROLLER ENGINEERING PTE LTD - Singapore

(1999-07 - 2005-12)

Postgraduate Diploma - Human Resource Management - Guglielmo Marconi University (2026)

Certificate - Basics of International HR Operations - Cambridge International Qualifications (2026)

Diploma - Business Administration - PSB Academy (2004)

Certificate - Office Skills awarded by ITE - BMC Commercial Training Centre (2001)