Lavinia Shih

As a Certified Sommelier at Galiena Pte Ltd since March 2025, I focus on providing exceptional wine expertise and customer service. My role involves leveraging my WSET Level 2 certification and 6 years of experience in wine sales, management, and client relations to enhance customer satisfaction and elevate their experience. Holding a Bachelor's degree in History from Fu Jen Catholic University, I transitioned into the wine industry with a passion for excellence.

Prior roles, including Junior Sommelier at Les Amis Group and Cellar Door Supervisor at La Vie Wine LTD, have honed my expertise in fine wine sales and relationship management, enabling me to deliver tailored services to diverse clientele.

Sommelier - Galiena Pte Ltd - Singapore

(2025-03)

• Curated and dynamically updated an award-winning wine list, ensuring a balance of classic appellations and trending producers to maximize profitability and guest engagement.
• Cultivated and managed strategic relationships with key wine distributors and suppliers, negotiating optimal pricing and securing allocations for rare, high-demand vintages.
• Premium Guest Relations: Executed high-standard tableside beverage service, offering personalized recommendations that enhanced guest satisfaction and brand loyalty.
• Inventory & Cellar Logistics: Oversaw 1200+ SKU cellar organization and rigorous stock control, ensuring optimal storage conditions and accurate monthly auditing.

Junior sommelier - Les Amis Group - Singapore

(2024-05 - 2025-03)

• World-Class Tableside Service: Executed flawless wine service, decanting, and bespoke pairings under strict Three-Michelin-Star standards, delivering exceptional dining experiences for a discerning global clientele.
• Prestigious Cellar & Inventory Logistics: Managed daily operations for an extensive, high-value wine collection; meticulously organized iconic domains and rare allocations while ensuring optimal cellaring conditions.
• Supplier Relations & Allocation Control: Coordinated with elite wine merchants and distributors to streamline procurement, manage vintage transitions, and secure high-demand stock alignment.

Cellar door supervisor - La Vie Ltd. Taipei - Taipei City, Taiwan

(2020-09 - 2024-07)

• Bespoke VVIP Hospitality: Supervised operations for an ultra-exclusive cellar door and private club, delivering tailored wine experiences and flawless service for high-profile individuals, celebrities, and UHNW clientele.
• Club Operations & Discretion: Managed luxury retail, private allocations, and inventory logistics with the highest level of professionalism, privacy, and meticulous attention to detail.
• Luxury Brand Ambassadorship: Led educational VIP tastings and curated bespoke pairings, driving high-end wine sales and successfully expanding elite club memberships through relationship building.

Food Server - Rockpool Dining Group - Sydney, Australia

(2018-07 - 2020-09)

• Premium Gastronomy Service: Delivered high-standard, structured dining service in a fast-paced, iconic Sydney steakhouse, showcasing extensive knowledge of premium beef cuts, aging techniques, and culinary execution.
• Upselling & Beverage Integration: Articulated daily specials and menu profiles with precision, seamlessly collaborating with sommeliers to recommend wine pairings that elevated the guest experience and maximized average check size.
• High-Volume Luxury Operations: Managed a high-turnover station with meticulous attention to detail under pressure, maintaining elite service standards for corporate clients and international culinary travelers.

Level 2 - Wine Steward/Sommelier - WSET (2018-09 - 2019-01)

Bachelor's degree - HISTORY - Fu Jen Catholic University (2014 - 2018)