Lendell Lyn
BANK TELLER
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About
Airline Management graduate with hands-on experience in airport ground operations through Jin Air at Mactan-Cebu International Airport and customer service experience in the banking industry. Skilled in passenger handling, check-in and boarding support, customer relations, cash management, operational compliance, and problem resolution. Recognized for professionalism, attention to detail, and the ability to perform efficiently in fast-paced environments.
Seeking an opportunity to contribute to airline, airport, ground handling, or aviation service operations.
Experience
BANK TELLER - Maybank Philippines – Ayala Cebu Business Center
(2025-09)
- Process high-volume financial transactions including deposits, withdrawals, payments, and fund transfers with accuracy and efficiency.
- Deliver exceptional customer service by addressing client inquiries and resolving concerns professionally.
- Ensure compliance with banking regulations, security procedures, and operational policies.
- Perform daily cash balancing and end-of-day reconciliation with a high level of accuracy.
- Manage multiple customer transactions efficiently while maintaining professionalism in a fast-paced environment.
- Build positive customer relationships through effective communication and service excellence.
GROUND OPERATIONS INTERN (ON-THE-JOB TRAINING) - Jin Air – Mactan-Cebu International Airport - Cebu
(2024-12 - 2025-02)
- Assisted passengers during check-in, boarding, and gate operations.
- Provided timely passenger assistance and information to ensure a smooth travel experience.
- Supported airport ground operations and coordinated with airline personnel to maintain efficient passenger flow.
- Assisted in monitoring boarding procedures and compliance with airline operational requirements.
- Demonstrated excellent customer service while handling passenger inquiries and concerns.
- Followed airline safety standards and operational protocols at all times.
Education
Bachelor of Science - Airline Management - Indiana Aerospace University (2022 - 2025)
Senior High School - Accountancy, Business and Management (ABM) - University of San Jose-Recoletos (2018 - 2020)
Secondary Education - Mary Help of Christians School (Cebu), Inc. (2014 - 2018)