Lily Ahn

Managed internal and external meeting schedules and coordinated international business travel for the Chairman as the dedicated executive assistant Provided protocol services for international investors and served as the dedicated interpreter and translator for global business communications Analyzed and reported market trends on newly launched financial products and asset under management (AUM) inflow/outflow data within the asset management industry

Chairman Assistant - Midas Asset Management - Seoul, South Korea

(2026-01)

• Managed internal and external meeting schedules and coordinated international business travel for the Chairman as the dedicated executive assistant
• Provided protocol services for international investors and served as the dedicated interpreter and translator for global business communications
• Analyzed and reported market trends on newly launched financial products and asset under management (AUM) inflow/outflow data within the asset management industry

Executive Assistant - Saudi Aramco - Seoul, South Korea

(2024-08 - 2025-05)

Provided comprehensive administrative support to the Head Project Manager

• Managed the calendar, scheduling appointments, coordinating meetings via Outlook system
• Proficient in managing Microsoft Office applications for preparing agendas, presentation, meeting materials, and related documents
• Handled incoming and outgoing communications on behalf of the Project Manager via emails, phone calls, and written correspondence
• Arranged and processed business trips for Travel Orders and Expense Reports through the SAP system
• Provided support for personal tasks including banking, reservations, accommodation fee claims
• Maintained and organized project files, documents, and records in accordance with Aramco's standards and policies (letters, reports, presentations)

Customer Service Representative - AirAsia - KL, Malaysia

(2019-01 - 2021-12)

Dedicated customer support professionals with a proven ability to provide exceptional service in fast-paced environments.

• Adapted at handling over 100+ inquiries a day in real time via chatbot and emails, resolving issues efficiently, and ensuring customer satisfaction
• Skilled in managing high volumes of interactions while maintaining professionalism, empathy, and attention to detail

Flight Attendant - Kuwait Airways - Kuwait

(2017-10 - 2019-01)

Experienced flight attendants with a strong background in delivering top-tier customer service in high-pressure, multicultural environments.

• Delivered in-flight services to over 300 passengers per flight, ensuring comfort and safety
• Skilled in ensuring passenger safety, comfort, and satisfaction while effectively handling diverse situations with professionalism and poise

Trade mission - Kotra - Kuwait City, Kuwait

(2017-10 - 2019-01)

• Facilitated negotiations between Korean manufacturers and Kuwaiti vendors
• Ensured accurate order processing and verified transaction completion

M.A. - Interpretation & Translation - Korea University (2022-03 - 2024-06)

B.A. - Mass Communication - University of Central Oklahoma (2014-08 - 2016-05)