M D

I am an enthusiastic, self motivated, reliable and hard working person, I'm a mature team worker and adaptable to all challenging situations. I'm able to work well in team environment as well as using own initiative

Head Barista - Wadihana Steak House

(2023-01 - 2024-01)

Responsible for overseeing all aspects of a coffee bar's operations, including leading a team of baristas, ensuring consistent high-quality coffee preparation, maintaining customer service standards, training new staff, managing inventory, and upholding cleanliness and hygiene standards within a café or coffee shop, demonstrating a deep passion for coffee and expertise in specialty drinks while acting as a leader within the team.

• Maintain consistency in coffee preparation by setting standards for grinding, brewing, and milk steaming techniques.
• Maintain cleanliness and sanitation standards within the coffee bar area.
• Commitment to maintaining high quality standards in coffee preparation and presentation.

Barista - Laperousse Johor Bahru

(2023-01 - 2023-12)

• Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
• Grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
• Packaging food and beverages for sale.
• Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Updating signage and displays to attract customers.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Working as part of a fun, high-energy team.
• Adhering to all food safety regulations and quality controls.

Barista - Richiamo Coffee Sdn Bhd - Pulai Indah Johor Bahru

(2021-01 - 2023-12)

• Greet customers as they enter
• Give customers drink menus and answer their questions regarding ingredients
• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
• Prepare beverages following recipes
• Serve beverages and prepared food, like cookies, pastries and muffins
• Receive and process payments (cash and credit cards)
• Keep the bar area clean
• Maintain stock of clean mugs and plates
• Check if brewing equipment operates properly and report any maintenance needs

Sales Associate - ShowroomSkate - Paradigm Mall Johor Bahru

(2018-01 - 2020-12)

• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Sales Associate - Hundred % - Paradigm Mall Johor Bahru

(2017-01 - 2018-12)

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
• Operating cash registers, managing financial transactions, and balancing drawers.
• Achieving established goals.

SPM - Art - SMK Taman Selesa Jaya (2007-01 - 2011-12)

UPSR - SK Taman Selesa Jaya (2001-01 - 2006-12)