Madeeha Zaini

An enthusiastic and customer-oriented individual aspiring to build a career as a Client Advisor, with a strong interest in fashion industry and an exposure to fashion qualities and materials in business as well commited to customer/client engagement. Through her experience in e-commerce operations and entrepreneurship, Madeeha has developed an understanding of customer needs, attention to details at stocks, and organisational skills. She is eager to create personalised shopping experiences, networking lasting clients relationships and continuously learn about the development in product knowledge and client advisory skills.

eCommerce Assistant part timer - COMO Group Club21 - Singapore

(2024-11)

• Assisted with packing and preparing customer orders for shipment, ensuring items were packed accurately and securely.
• Picked and packed fashion items from various brands according to customer orders.
• Updated and maintained Excel spreadsheets to track orders, inventory, and packing information.
• Checked product details, quantities, and order accuracy before dispatch.
• Supported daily e-commerce fulfilment operations to ensure orders were processed efficiently and delivered on time.
• Experienced the behind-the scenes order-picking process at Dover Street Market Singapore, gaining insight into how retail orders are handled and fulfilled.
• Assisted with styling outfits for marketing purposes contributing to visual presentation and brand promotion.

Self-employed - Self-employed - Singapore

(2021-01 - 2022-12)

• Madeeha previously initiated and operated a home-based temporary startup locally in Singapore, where she learnt about marketing, accounting, and financial. Her heightened curiosity in international business and affairs, bolstered by her extensive reading, prepares her to study the intersection between business approach and international diplomacy while she takes her studies in business administration.

Startup entrepreneur as a Sales Associate - Business Project - Singapore

(2020-01 - 2020-12)

• In Singapore, Madeeha managed a home-based temporary business as part of a startup initiative. In addition to gaining practical expertise in running a Business and comprehending market dynamics, she was in charge of planning, funding, and marketing. She developed vital entrepreneurial abilities in this capacity.
• She applied these principles to the start-up by utilising her high school entrepreneurship experience as her CCA.

Home-based Business - Home-based Business - Singapore

(2017-01 - 2017-07)

• Madeeha gained experience in the luxury handbag market as a young freelancer, helping her relatives redistribute handbags that are exclusive to high-end brands like Bottega Veneta, Jacquemus etc.

Diploma - Management Studies (Business) - Singapore Institute of Management Global Education (2023-01 - 2024-03)

Foundation Certificate - Management Studies (Business) - Singapore Institute of Management Global Education (2022-07 - 2022-12)