Waitress at A'famosa Resort Melaka (2011-01 – 2011-04)
- Provided friendly and professional service to customers.
- Took customer orders accurately and served food and beverages promptly.
- Prepared and maintained dining areas according to company standards.
- Handled customer requests and responded to enquiries professionally.
- Coordinated with kitchen and service team members to ensure smooth operations.
- Maintained cleanliness, hygiene and workplace safety standards.
- Managed multiple customer requests efficiently during busy periods.
- Supported daily restaurant operations and maintained good customer service.
Crew/Cashier at KFC Petaling Jaya (2011-07 – 2011-12)
- Provided friendly and efficient customer service in a fast-paced environment.
- Handled cashier duties, including cash and electronic payment transactions.
- Took customer orders and ensured order accuracy.
- Prepared and packed food according to company standards and procedures.
- Maintained cleanliness, hygiene and food safety standards.
- Restocked food, packaging and other operational supplies.
- Assisted with closing duties, including cleaning work areas, restocking supplies and preparing the outlet for the next business day.
- Assisted with end-of-day cleaning and general outlet housekeeping.
- Worked closely with team members to ensure smooth daily operations.
- Followed company SOPs, safety procedures and operational requirements.
Operator at Western Digital (2012-03 – 2012-12)
- Operated production equipment and followed standard operating procedures (SOPs).
- Performed routine production and assembly tasks accurately and efficiently.
- Conducted basic quality checks to ensure products met required standards.
- Maintained accurate production records and documentation.
- Followed workplace safety, quality and cleanliness requirements.
- Worked as part of a team to achieve daily production targets.
- Identified and reported production issues to supervisors.
- Maintained proper handling and organization of materials and products.
- Supported smooth daily production operations in a fast-paced manufacturing environment.
F@B Cashier at Genting Highland Resort (2013-04 – 2013-12)
- Handled cashier operations and processed cash, card and electronic payments accurately.
- Received customer orders and ensured accurate billing and payment processing.
- Provided professional and friendly customer service.
- Issued receipts and handled daily cash transactions according to company procedures.
- Assisted with opening and closing duties of the F&B outlet.
- Maintained cleanliness, hygiene and food safety standards.
- Restocked supplies and supported daily F&B operations.
- Coordinated with kitchen and service staff to ensure smooth customer service.
- Handled customer enquiries and resolved basic payment or service issues professionally.
- Followed company SOPs, safety procedures and cash-handling requirements.
F@B Hostess at The Saujana Resort (2014-02 – 2014-09)
Welcomed and greeted guests in a friendly and professional manner. Assisted guests with seating arrangements and managed table assignments. Coordinated with F&B service staff to ensure smooth restaurant operations.
Assisted guests with enquiries, requests and basic service needs. Maintained a professional and pleasant dining environment. Supported restaurant opening and closing duties. Assisted with table preparation, cleanliness and general outlet organization.
Worked closely with the service and kitchen teams during busy periods. Provided attentive customer service while maintaining resort hospitality standards.
Retail Assistant at Fair Price (2014-10 – 2015-07)
- Replenishing frozen products on shelves/freezers.
- Receiving and arranging frozen stock.
- Checking product labels and expiry dates.
- Maintaining correct freezer temperature and product condition.
- Rotating stock using FIFO (First In, First Out).
- Checking stock levels and reporting low/out-of-stock items.
- Organising and maintaining the frozen section.
- Assisting customers to find frozen products.
- Handling damaged or expired products according to store procedures.
- Keeping the freezer area clean and safe.
- Assisting with stock counts/inventory.
- Following food safety and hygiene procedures.
Crew Drive Thru at McDonald's Jurong Point (2015-09 – 2016-11)
- Took customer orders accurately through the drive-thru system.
- Handled cash and card payments.
- Prepared and packed food and beverages according to company standards.
- Checked orders for accuracy before handing them to customers.
- Provided friendly and efficient customer service.
- Managed multiple orders during busy periods.
- Maintained cleanliness and hygiene of the drive-thru and work area.
- Assisted with opening and closing duties.
- Worked closely with team members to ensure smooth operations.
- Followed food safety, hygiene and workplace procedures.
Retail Assistant/Frozen at The Fair Price (2017-04 – 2019-05)
- Replenishing frozen products on shelves/freezers.
- Receiving and arranging frozen stock.
- Checking product labels and expiry dates.
- Maintaining correct freezer temperature and product condition.
- Rotating stock using FIFO (First In, First Out).
- Checking stock levels and reporting low/out-of-stock items.
- Organising and maintaining the frozen section.
- Assisting customers to find frozen products.
- Handling damaged or expired products according to store procedures.
- Keeping the freezer area clean and safe.
- Assisting with stock counts/inventory.
- Following food safety and hygiene procedures.
Warehouse Assistant/QC at Future Electronic (2021-08 – 2023-08)
- Received, checked and organised incoming electronic components and products.
- Picked, packed and prepared goods for delivery according to orders.
- Performed quality control (QC) inspections to check products for defects, damage and quantity accuracy.
- Verified product labels, part numbers and documentation.
- Conducted stock counting and assisted with inventory control.
- Updated and maintained warehouse records.
- Arranged products in designated storage locations for easy retrieval.
- Followed FIFO and proper stock-handling procedures where applicable.
- Ensured products were handled, packed and stored safely to prevent damage.
- Maintained a clean, organised and safe warehouse environment.
- Reported damaged, incorrect or defective items to the supervisor.
- Worked with the warehouse and QC team to meet daily targets and delivery schedules.
Delivery parcel at Ninja Van JB (2024-03 – Present)
- Received and sorted incoming parcels according to delivery areas and routes.
- Scanned parcels using handheld scanners and updated parcel status in the system.
- Checked parcel labels, tracking numbers and delivery information for accuracy.
- Loaded and unloaded parcels safely from delivery vehicles.
- Arranged parcels according to route and delivery priority.
- Identified damaged, missing or incorrectly labelled parcels and reported them to supervisors.
- Prepared parcels for dispatch and ensured they were sent to the correct location.
- Assisted with daily warehouse and parcel-handling operations.
- Maintained a clean, organised and safe working area.
- Worked efficiently to meet daily parcel processing and dispatch targets.
- Followed company procedures for parcel handling and workplace safety.
Security at White Knight (Present)
- Monitored premises, entrances, exits and restricted areas.
- Conducted regular patrols and security inspections.
- Checked and controlled access of staff, visitors and contractors.
- Monitored CCTV and security systems.
- Recorded and reported incidents, abnormalities and safety concerns.
- Performed shift handover and takeover duties.
- Responded promptly to alarms, incidents and emergencies.
- Maintained accurate security logs and daily reports.
- Enforced site security rules and company procedures.
- Assisted with crowd and traffic control when required.
- Communicated professionally with clients, staff and visitors.
- Maintained a safe and secure environment throughout the assigned site.
