Majitha Begum

Detail-oriented procurement professional with over 5 years of experience in purchasing, vendor coordination, and administrative support. Skilled in managing purchase orders, negotiating with suppliers, and ensuring timely delivery while maintaining cost efficiency. Strong team player with proven ability to support cross-functional operations.

Procurement Coordinator at DHL Supply Chain (2022-09 – Present)

• Managed end-to-end procurement process including raising and tracking purchase orders
• Coordinated with suppliers on quotations, pricing, and delivery schedules
• Maintained procurement records, contracts, and price comparisons
• Sourced competitive quotations to support cost-saving initiatives
• Monitored supplier performance and resolved delivery or quality issues
• Collaborated with operations, warehouse, finance, and IT teams
• Verified supplier invoices and supported payment processing
• Generated procurement reports for management review

Data Entry Specialist / Assistant Team Leader at Iron Mountain (2018-03 – 2022-05)

• Performed administrative duties including record management, email handling, and reporting
• Ensured accurate and timely data entry into systems
• Prepared and verified documents, resolving discrepancies efficiently
• Trained new and existing staff on processes and SOPs
• Created monthly barcodes and ensured proper document storage
• Liaised with internal stakeholders and handled enquiries
• Supported team coordination and workflow improvement

Sales & Customer Service Roles at Coach, Quintessential, Appco Pte Ltd, Harley Davidson, Serangoon Travel Agency (2013 – 2017)

• Delivered customer service in retail and service environments
• Promoted products and handled customer enquiries and complaints
• Supported sales activities, inventory handling, and administrative tasks
• Developed strong communication and interpersonal skills

Diploma in Business and Law – Kaplan (2016 – 2017)

Nitec in Business Services – ITE College East (2014 – 2015)

GCE 'N' Level – Balestier Hill Secondary School (2010 – 2013)