Mandeep Singh

As an experienced and knowledgeable Business Development Manager and Senior Immigration Consultant, I am seeking to utilize my expertise in navigating complex immigration laws and regulations to provide exceptional guidance and support to individuals and businesses seeking assistance with their immigration needs. I am committed to delivering high-quality and ethically sound services while staying a best of the latest changes in immigration policies to ensure the best possible outcomes for my clients.

Business Development Manager – Sales and Recovery - KFA Documents Clearing Services LLC - Dubai-Deira-Creek, UAE

(2021-04 - 2024-08)

• Responsible for managing and supervising a team of sales and recovery agents in an immigration company.
• Develop and implement sales strategies to meet or exceed company targets and revenue goals.
• Initiate and maintain relationships with new and existing clients to promote the company's immigration services.
• Conduct market research and analysis to identify potential clients and business opportunities.
• Provide guidance and support to the sales team in preparing proposals, presentations, and negotiating contracts.
• Monitor and review the performance of sales agents, providing feedback and coaching to improve their effectiveness.
• Implement effective customer relationship management strategies to enhance client satisfaction and retention.
• Collaborate with other departments such as legal, operations, and finance to ensure smooth and timely delivery of services.
• Oversee the collection and recovery of outstanding debts, working closely with clients to resolve any payment issues.
• Maintain accurate records of sales activities, client interactions, and debt recovery efforts.
• Stay updated with industry trends, regulations, and competitive landscape to stay ahead in the immigration services market.
• Attend industry conferences, seminars, and workshops to enhance professional knowledge and skills.

Business Development Manager – Sales and Recovery - KFA Documents Clearing Services LLC - Dubai-Deira-Creek, UAE

(2024-09)

Doing as a Freelancer.

Administrative Assistant - Alaan TV, Tower Media Middle East LLC - Dubai, UAE

(2014-09 - 2021-01)

• Communicating information through various channels including telephone, websites and email.
• Organizing and managing electronic and paper files, as well as overseeing projects.
• Handling incoming calls, taking messages, and directing inquiries to the appropriate personnel.
• Developing and maintaining office systems, such as filing and data management.
• Providing assistance and guidance to visitors and employees, while ensuring a welcoming atmosphere.
• Monitoring equipment and supplies usage within the office and coordinating maintenance activities.
• Addressing queries from visitors and staff, and assisting with various administrative tasks.
• Scheduling appointments, managing travel arrangements, performing basic bookkeeping, and maintaining records.
• Training new employees on office clerical duties and supporting other administrative staff as needed
• Collaborating with colleagues to foster a positive and inclusive work environment.

Bachelor of Business Administration - Business Administration - Tilak Maharashtra Vidyapeeth University (2010 - 2013)