Business Development Manager – Sales and Recovery - KFA Documents Clearing Services LLC - Dubai-Deira-Creek, UAE
(2021-04 - 2024-08)
- Responsible for managing and supervising a team of sales and recovery agents in an immigration company.
- Develop and implement sales strategies to meet or exceed company targets and revenue goals.
- Initiate and maintain relationships with new and existing clients to promote the company's immigration services.
- Conduct market research and analysis to identify potential clients and business opportunities.
- Provide guidance and support to the sales team in preparing proposals, presentations, and negotiating contracts.
- Monitor and review the performance of sales agents, providing feedback and coaching to improve their effectiveness.
- Implement effective customer relationship management strategies to enhance client satisfaction and retention.
- Collaborate with other departments such as legal, operations, and finance to ensure smooth and timely delivery of services.
- Oversee the collection and recovery of outstanding debts, working closely with clients to resolve any payment issues.
- Maintain accurate records of sales activities, client interactions, and debt recovery efforts.
- Stay updated with industry trends, regulations, and competitive landscape to stay ahead in the immigration services market.
- Attend industry conferences, seminars, and workshops to enhance professional knowledge and skills.
Business Development Manager – Sales and Recovery - KFA Documents Clearing Services LLC - Dubai-Deira-Creek, UAE
(2024-09)
Doing as a Freelancer.
Administrative Assistant - Alaan TV, Tower Media Middle East LLC - Dubai, UAE
(2014-09 - 2021-01)
- Communicating information through various channels including telephone, websites and email.
- Organizing and managing electronic and paper files, as well as overseeing projects.
- Handling incoming calls, taking messages, and directing inquiries to the appropriate personnel.
- Developing and maintaining office systems, such as filing and data management.
- Providing assistance and guidance to visitors and employees, while ensuring a welcoming atmosphere.
- Monitoring equipment and supplies usage within the office and coordinating maintenance activities.
- Addressing queries from visitors and staff, and assisting with various administrative tasks.
- Scheduling appointments, managing travel arrangements, performing basic bookkeeping, and maintaining records.
- Training new employees on office clerical duties and supporting other administrative staff as needed
- Collaborating with colleagues to foster a positive and inclusive work environment.
