Manpavitar Singh
Restaurant Manager
Hire this person
Send a job offer directly to this candidate
About
Seasoned Restaurant Bar Manager with 7+ years in management and 10+ in the restaurant industry. My management style focuses on positive staff experiences, retention, and loyal customer bases. Seeking a position to utilize my advanced FOH skills and ability to manage diverse teams in a professional restaurant environment.
Experience
Restaurant Manager, District 10 Bar & Grill Singapore Jan 2021- Current
- Collaborated with chef and marketing team to create the set-lunch campaign which attracted 30% more customers.
- Researched and worked with bartenders to update new cocktails for different holiday seasons.
- Conducted 20+ interviews and ran staff training for 50+ employees.
- Hosted 10+ excellent events for many businesses each year, increased to 4.2 stars on Google Reviews.
- Coached new servers on up-selling strategies and improving customer service quality, leading to a 16% increase in revenue in 2021 and 2022
- Successfully adapted to pandemic practices, and recovered 90% of revenue for the company.
- Coordinated with suppliers, establishing strong relationships and receiving 0 late shipments.
- Supervised FOH and BOH staff with respect, increasing staff loyalty and reducing turnover.
- Handled monthly beverage, OE, inventory, Cash sales report, Cash deposit
- Outsold sales targets by 8% through recommendations of high-margin menu items, such as appetizers and drinks.
- Providing top-notch team collaboration and rendering excellent service in guest relations.
- Maintained a clean and organized workplace.
- Maintain services based on established wine-tasting procedure, providing customer a pleasant experience while describing wines and their history.
- Assisted in managing daily bar operations.
Education
Diploma in Hospitality Management, Birmingham Academy Singapore
Oct 2016 – Nov 2017
Certificate in International Food &Beverage Service, FTMS Global Academy Singapore
May 2014 – Aug 2014
Diploma in Food and Beverages Service, National Council for Hotel Management and Catering Technology
2008- 2009