Reception
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To ensure that quest service such as check-in and check-out are done courteously, promptly and efficiently.
Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are adhered to at all times.
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
To ensure that check-in procedures are done in detail and correctly such as, getting the mode of payment, collecting guest ID/ passport,
collecting of business card and obtaining departure time etc.
Answers telephone calls and answers general building/membership questions or transfers calls to the appropriate administrator.
