Mariel Jasmin

Highly organized and service-driven with a Bachelor of Secondary Education (Major in English) and strong background in customer service, data entry, administration, and tutoring. Skilled in handling calls, welcoming guests, and maintaining records with professionalism and confidentiality. Demonstrates an excellent telephone manner, adaptability, and multitasking skills essential for managing front-desk operations efficiently.

Proficient in Microsoft Office, Google Workspace, and office management systems. Experienced in handling guest inquiries, coordinating appointments, and supporting administrative and event needs. Known for being polite, responsive, and detail-oriented, ensuring that visitors receive a warm, positive, and professional experience at all times.

Can start immediately and willing to undergo training to contribute to a client-focused and professional front office environment.

Academic Support Tutor (Freelance / Independent) 

June 2024 – August 2025

Remote

• Guided students in English, reading comprehension, and writing.
• Managed records, progress reports, and lesson plans using Microsoft Word and Excel.
• Handled email correspondence and scheduling with parents and learners.
• Deliver personalized tutoring sessions in English and literacy to enhance comprehension and writing skills.
• Assist students in daily assignments and reading practice, building consistency and responsibility.
• Develop customized lesson plans aligned with student needs and learning pace.
• Maintain close communication with parents through progress updates and feedback.
• Cultivated a positive learning mindset, leading to improved student participation and academic confidence.

Province of Southern Leyte

Provincial Planning Technical Staff 

Maasin, Philippines Feb 2024 – Jan 2025 

• Conducted research and organized project data for planning and development.
• Prepared reports, presentations, and spreadsheets for meetings.
• Managed administrative duties including filing, documentation, and correspondence.
• Assisted in report compilation and ensured timely submission of planning outputs.

MEBS Company

Call Center Representative 

Sep 2023 – Jan 2024

Maasin City, Philippines

• Responded to inquiries and resolved concerns through phone and email communication.
• Documented customer interactions and updated information accurately in the system.
• Maintained organized call logs and feedback reports.
• Demonstrated professionalism and teamwork in a fast-paced work environment.

UPWORK

Data Entry Contributor 

February 2019- August 2023

Remote

• Responded to inquiries and resolved concerns through phone and email communication.
• Documented customer interactions and updated information accurately in the system.
• Maintained organized call logs and feedback reports.
• Demonstrated professionalism and teamwork in a fast-paced work environment.

Southern Leyte State University – Tomas OppusTomas Oppus, Philippines Bachelor of Secondary Education, Major in English. GPA [Note: GPA is Optional]2019- 2023Licensed Professional Teacher (LET Passer – May 2024)

Southern Leyte State University Main Campus Sogod, Philippines Technical Vocational Livelihood (TVL) – Tourism | With Honors2017-2019Sogod National High SchoolSogod, Philippines Graduated with Honors2013-2017